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We've summarized over 1,000 articles and conflict related resources available free on the net.
 
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Learn To Fight Fair Helpcard
Get Along With Anyone Helpcard
Conflict Prevention In The Workplace - Using Cooperative Communication (book)
Defusing Hostile Customers Workbook
Responsive Manager Helpcard
How to Contribute To Your Team's Health Helpcard
Presenting to Difficult Or Hostile Groups Helpcard
Using Your Head To Manage Conflict Helpcard
Using Self-Talk To Manage Your Anger
Communicating Cooperatively In The Workplace Helpcard
Identifying Subtle Verbal Abuse Helpcard

Conflict Management Articles by Robert Bacal
Robert Bacal shares dozens of articles on all aspects of communication and conflict. Here are the available conflict articles and categories:

Communication & Conflict Related Page 1
Communication & Conflict Related Page 2
Communication & Conflict Related Page 3
Communication & Conflict Related Page 4
Conflict Help For Managers & Supervisors

Reducing Conflict Related To Performance Management & Appraisal, Discipline & Recognition

Conflict, Personality and Psychological Types
Conflict Related To Groups and Teams, Team Building and Related

Customer Service Related

 
Presenting To Resistant/Difficult Groups Help Card
 

Presenting To Resistant/Difficult Groups Help Card

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There are several techniques and tips that you should be aware of that will alleviate an audience's hostility towards to you as a presenter. There are also some techniques that can lessen your audience's resistance to your presentation's content. As a presenter you never have total control over an audience's behavior, but you can modify your own behavior so that you can possibly influence your audience so that although temporary, you can form a relationship of respect and attention rather than unreceptive and hostile.

Available in E-version instant delivery version and in traditional print format sent in regular post.

The Presenting To Resistant/Difficult Groups Help Card identifies for you some of the behaviors that a resistant audience may exhibit to you. Bacal and Associates has also defined some basic credibility principles with regards to the presenter and audience relationship. You can enhance your credibility by essentially making the concerns of your audience your major focus and concern. This help card will show you how to do that for every presentation. You can also learn how to not get caught up in an audience member's efforts to side-track you. As well, we can help you to handle heckling and interruptions professionally in order to maintain your good rapport with your audience. So whether your audience is warm and welcoming or just plain hostile, this helpcard will enhance your relationship with your audience. If you give presentations formally or informally, you will find that this material will help you to remain calm and professional when your audience is anything but.

What's a Helpcard? Helpcards are designed for people who would rather learn without reading long books. Each card contains clear practical information, tips and guidelines that pertain to the topic at hand. We pack as much information as possible onto two sides of an 8.5 by 11 inch product.

Order Information: If you order the electronic version you can download it almost immediately and print it out on your own printer. If you order the hardcopy version, we will send your card via regular mail. Each card is printed on sturdy card stock and laminated to ensure durability. You can order this product online for delivery via regular mail, or choose to receive it instantly via Internet download.

We offer bulk licencing rates so it is affordable to use this material in training sessions.

Price: $12.95 OR LESS depending on electronic or printed version. You can licence for multiple copies at 75% savings.

buy digital presenting to difficult audiencesbuy printed version presenting to difficult groupsbrowse all conflict toolsfree preview presenting to difficult groups

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| Bacal & Associates | 722 St. Isidore Rd., Casselman, Ontario, Canada (613) 764-0241 ceo@work911.com