Everyone Benefits From a Better Manager-Employee
Relationship
Thorny Situations Q&A
Boss Management - Get Your Ideas Across To The Boss
By Robert Bacal
Question
My boss isn't particularly receptive to new ideas regarding
how to improve things around here. I have tried to
approach her several times with very practical improvement
ideas, and one time she just seemed bored and uninterested,
the other time she started shaking her head after the first
sentence I said, and was very unhelpful. Many of us here
want to make things better, but it's just like running into
a brick wall. Is there way to make her listen?
Answer
The short answer is NO. Actually, the long answer is NO,
too. You can't make her listen so you need to make it worthwhile
for her to listen, from HER perspective.
Think of yourself as a very low-pressure salesperson.
When you approach the boss with a good idea you need to
state right at the beginning, how that idea will help her.
Next time you want to approach her, take a few minutes
to answer the question "What is driving my boss nuts".
Now, figure out how your idea will reduce her frustration.
That's what you start with. Here's a little example:
"Mary-Anne, you mentioned last week that you were getting
frustrated at the amount of time you have to spend on [whatever].
I think I have a solution for you [short explanation of
your idea]. I've done a little research and jotted
down a few cost estimates--it shouldn't cost much.
I do see a small difficulty with [explain small problem],
but I think I know how to get around that. Do you want to
give it a try? "
Notice in the example we:
.linked our idea to the boss's needs and frustrations
.did some research before approaching the boss
.indicated we had thought about possible problems
Keep in mind that while you may think your idea is better
than fresh rye bread, other people may have a different
perspective on it, so it's UP TO YOU to present that idea
in a convincing way.
Bacal & Associates publishes a helpcard
with many more tips on managing the boss so you get heard
and establish credibility. Click
here for more information and free samples.
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