Robert Bacal's Conflict Related Articles Library - Reducing Conflict Related to Performance Management, Appraisals

Biases That Affect Manager's Evaluations of Staff

Performance management and appraisal can result in conflict between employee and manager, particularly if managers evaluate by applying "evaluative biases". This short articles outlines the most common biases managers use in evaluating staff. View

Diagnosing Performance Problems

It's important for managers to be able to get to the bottom of performance problems. If manager's misdiagnose problems, confict between employee and manager can escalate signficantly. Learn how to approach performance problem diagnosis. View

Discipline & Performance Problems Quick Tips

Here are some quick tips on the discipline process. View

Twelve Tips For Recognizing The Contributions of Your Employees And Colleagues

Employees can become resentful and prone to entering into conflict when they feel their contributions aren't being recognized. Learn some basic techniques to recognize the contributions of staff. View

Five Sins Of Discipline

Disciplining employees is almost always accompanied by conflict. Learn the five top mistakes managers make when disciplining employees and how to avoid them. View

The choices you make when involved in conflict determine whether good comes from it or bad. Using Your Head to Manage Conflict Helpcard explains your various conflict management options, and when to use each one.

Stop reacting and start thinking and making the right conflict management decisions.

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