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Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

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Improving Conflict and Communication Skills

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Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

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Free articles on the coaching process


  • The Role of Conflict Coaching in Divorce Mediation

    By Eileen Coen - Conflict coaching is being used more and more to resolve conflict in families and the workplace. This discusses where it fits, and its advantages and value as part of divorce proceedings. (Added: 5-Nov-2014 Hits: 376 )
  • Mindfulness in Conflict Coaching

    By Cinnie Noble - Conflict coaching is a fast emerging technique in the field of ADR. As a specialized process for helping individuals effectively engage in conflict, coaches assist individuals to determine what will best enable them to reach their objectives, when it comes to how they manage a specific dispute, or conflict in general. To provide coaching in a way that is client-centered and transformative, it is important that coaches develop the capacity to be mindful. 'Mindfulness' may be defined in many ways and refers to the ability to remain fully aware of what we are sensing from people with whom we are communicating. (Added: 11-Mar-2014 Hits: 487 )
  • LETTING GO: DE-CLUTTERING YOUR LIFE

    By Kathy Paauw - De-clutter your life for a better quality of life, no matter what your age. status, or situation. (Added: 5-Feb-2002 Hits: 730 )
  • When to Hire a Coach

    By Barbara J. Chan CPCC PCC - Athletes have known this for years--having a coach on their side helps them perform their best and move through fear to success. Today's executives, managers and business owners are under pressure to perform at higher levels with fewer resources. Perhaps it's time you hired a coach to help you reach your professional and personal potential. This article will help you decide. (Added: 4-Oct-2001 Hits: 614 )
  • Coaching Through Conflict: Effective Communication Strategies

    By Ryan Hedstrom, - Whether it is conflict over playing time, personality clashes, or negative emotions from defeat, conflict can greatly damage team chemistry. As a coach, you have responsibility to identify, manage, and defuse conflict. By understanding effective communication strategies you can better manage conflict within your team. (Added: 16-Jul-2014 Hits: 658 )
  • Conflict Coaching: What Does It Mean For Mediators

    By Patricia Porter - Conference presentation synopsis at TAM, in Texas, 2009 on the application of conflict coaching, and how it can be interfaced with mediation and ADR. (Added: 11-Mar-2014 Hits: 387 )
  • Conflict Coaching:: When It Works And When It Doesn't

    By Cinnie Noble - Cinnie Noble, a thought leader in conflict resolution, weighs in on when conflict coaching is effective, and when it is not likely to work. Also explains here CINERGY Model (Added: 5-Nov-2014 Hits: 377 )
  • Mediation Or Conflict Coaching? How Do You Choose?

    By na - However, it's how we deal with conflicts that can make all of the difference in the world. Besides restoring order and balance, individuals get the chance to talk through their differences with the help of an unbiased third party to reach a resolution. Mediation and conflict mediation coaching can be a lifesaver when it comes to handling sticky situations on your floor, but how do you know which one to use? (Added: 11-Mar-2014 Hits: 401 )
  • Workplace Conflict Coaching : 1-to-1 support for employees and managers

    By Alan Sharland - Alan Sharland explains, in plain English, what conflict coaching involves, how it can be used in the workplace, and the process. You can also access a one hour webcast entitled "Conflict Management Skills and Practices for a More Engaged Workforce:" (Added: 5-Nov-2014 Hits: 359 )
  • Case Study: Conflict Management Coaching at the Transportation Security Administration

    By Cinnie Noble et al - In 2003, the Transportation Security Administration, (TSA), an agency of the U.S. Department of Homeland Security, initiated the development of an Integrated Conflict Management System (ICMS), as part of an innovative Model Workplace Program. A Conflict Management Coaching Program (CMCP) emerged early on as one of the many unique service delivery components of this ICMS. This article discusses how this innovative program was designed, and will also address how the CMCP has emerged as an integral component of TSA's ICMS. (Added: 16-Jul-2014 Hits: 755 )

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Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

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