Top : Communication

Communication is both a cause of conflict and the prime tool for addressing and managing it. Learn about effective communication techniques here.

 

Conflict Advice and Readings In This Section

• Demeaning Others - An Active Destructive Behavior

  By na - Have you ever been in a meeting when all of a sudden someone says something that has an edge to it that is directed towards you or another person? It might not be something that is said perhaps it is a gesture, like someone rolling their eyes at something you said or laughing at someone else's argument. Most people have experienced these kinds of behaviors, and it can make one feel very uncomfortable. In the Conflict Dynamics Profile (CDP) model, this type of behavior is called Demeaning Others. (Added: 13-Mar-2012 Hits: 61 )

• Complaining: How To Get What You Want

  By Joanna Robinson - Complaining effectively can get you the results that you want. It can also be done in a professional manner that will diffuse conflict or hostility. Learn how to do so by reading this information. (Added: 28-Nov-2008 Hits: 507 )

• How Not To Complain, With 4 Tips For Success

  By David Burns - Expressing your complaints has the potential for making conflict. Here's how to complain with the conflict. (Added: 28-Nov-2008 Hits: 697 )

• How to Write a Letter of Complaint

  By n a - Here's how to write a letter of complaint without severing your business or personal relationship. This article includes a sample complaint letter. (Added: 28-Nov-2008 Hits: 854 )

• Writing Killer Complaint Letters Perfect Your Writing Skills, Get Published, Write More Powerful Business Letters

  By Shaun Fawcett - Your complaint letters should be written not to inflame, but to convince your audience to take corrective action. Learn how here. (Added: 28-Nov-2008 Hits: 534 )

• Civility in Public Discourse

  By Guy Burgess, Ph.D. and Heidi Burgess, Ph.D. - Many experts have commented on the lack of civility in public life and politics, and others have suggested our society has become less civil. Here's a good discussion of the topic. (Added: 19-Jul-2007 Hits: 1076 )

• A Shining Example of Communication and Conflict (Conflict Insight)

  By Don Doman - Using examples from several well known movies (The Shining, 2001 A Space Odyssey), the author explains the link between conflict and communication as it exists within the workplace. (Added: 17-Mar-2006 Hits: 1515 )

• 3 Easy Steps to Low Stress Communication

  By Peter Murphy - Life is all about choices. And so is the way you communicate. You can fill your days with frustrating high stress communication or you can have days of low stress effective communication with your peers. (Added: 20-Feb-2006 Hits: 836 )

• Communication - 4 Powerful Secrets that Win People Over

  By Peter Murphy - Having a conversation seems very natural to some people, but to others it is a struggle every time. There is no need to feel frustrated or upset every time you are faced with a situation where you must be involved with a conversation. (Added: 20-Feb-2006 Hits: 1310 )

• Get Your Point Across without Being Rude

  By Sarah Fenson - Is your communication style a little rough around the edges? Two communication experts suggest five techniques for saying what you mean without making enemies in the process. (Added: 20-Feb-2006 Hits: 924 )

• Recognizing rudeness in the open source culture

  By n a - One of the defining characteristics of open source culture is its distinctive notions of what does and does not constitute rudeness. While the conventions described below are not unique to free software development, nor even to software in general--they would be familiar to anyone working in mathematics, the hard sciences, or engineering disciplines--free software, with its porous boundaries and constant influx of newcomers, is an environment where these conventions are especially likely to be encountered by people unfamiliar with them. (Added: 20-Feb-2006 Hits: 595 )

• Five Tips for Breaking Free of The Drama Habit and Developing a Healthier Arguing Style (Expert Advice)

  By Rachel Baldino - Excellent suggestions about how you can move away from over-dramatizing conflict and arguments in your relationships, and move to a more constructive arguing style with your spouse, children and family. (Added: 8-Oct-2005 Hits: 522 )

Next 12

 

 

| Library Home Page |
Pages Updated On: 15-May-2012 - 15:11:46