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Communication : Delivering Bad News
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Communicating Bad News: No one likes to do it, but everyone at some point in their life will have to deliver bad news. We provide you with help delivering bad news in a business setting. According to one of the articles included in this communication sub-section, there is a good way to deliver bad news. Read it and see what you think. Also included is an article about a study that says that bad news is less painful, but more accurate when delivered by e-mail. I'm sure that this is true for the author, but perhaps more painful for the recipient. Check out the other articles that will help you deliver bad news without creating conflict.
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  • 10 Tips For Delivering Bad News

     By Victoria Pynchon - Here's an excerpt from 'Ten Battle Tested Rules for Communicating Well in Hard Times' by Henry Fawell. new (Added: 10-Nov-2008 Hits: 26 Rating: 0 Votes: 0)

  • Delivering Difficult Messages (with customers, colleagues, partners)

     By Decker Associates - Due to the recent developments in the current business economy, following is a possible strategy in how to deliver bad news. If you are able to present a clear, concise message, it will help people listen and ultimately accept the difficult news. (Added: 19-Oct-2002 Hits: 847 Rating: 5.00 Votes: 1)

  • Delivering Bad News By E-Mail is More Accurate, Less Painful, Study Suggests

     By INFORMS - Delivering bad news by e-mail rather than personally or by phone insures a more accurate message and less discomfort for the messenger, according to a study in a journal of the Institute for Operations Research and the Management Sciences (Added: 19-Oct-2002 Hits: 481 Rating: 0 Votes: 0)

  • How to Deliver Bad News in a Good Way

     By NA - The delivery of bad news calls for tact, diplomacy, and concern for the well being of both you and the other person. To incorporate these qualities into a conversation in which you must deliver bad news, the following steps will help. (Added: 19-Oct-2002 Hits: 970 Rating: 6.50 Votes: 2)

  • Delivering the bad news

     By NA - At one time or another, we all have to deliver bad news to a client. Sometimes it is to report that a pet has died or sometimes it is discussing a bill. Some practices have even had to deal with disputes involving custody of the animal. Whatever the case, you should recognize that there is the chance of an unexpected or violent response from the client. (Added: 19-Oct-2002 Hits: 611 Rating: 10.00 Votes: 1)

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