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Communication: To communicate effectively is human, to communicate effectively during a conflict is devine. It is truly a difficult task to juggle emotions and communicate well while trying to manage or resolve a conflict. The articles in this section offer you techniques and tips to maintain your composure and excellent communication skills in the heat of a debate. We can show you how to maintain your composure, and how to not let yourself get taken in by the 'debate bait' offered up during conflict resolution sessions.

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Conflict911 - Your free guide to conflict management : Communication

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Categories:
Business Communication (19)
Articles related to communication, both oral and written within the business context
Delivering Bad News (8)
For articles on techniques you can use when having to deliver bad news.
Interpersonal Communication (8)
Improve communication between people, whether at work, at home, or in other relationships by learning from these tips, hints and interpersonal communication ideas.
Listening (5)
Lack of "real" listening is a frequent contributor to conflict. Learn about listening techniques; e.g. active and reflective listening, that can help build better relationships.
Non-Verbal Communication (8)
Free online articles on all aspects of non-verbal and para-verbal communication
Articles:
manage and prevent conflict

Isn't it about time to start preventing conflict before it starts?

Conflict Prevention In The Workplace - Using Cooperative Communication teaches you how. Click here for more information and get your free preview.

  • Communication - 4 Powerful Secrets that Win People Over

     By Peter Murphy - Having a conversation seems very natural to some people, but to others it is a struggle every time. There is no need to feel frustrated or upset every time you are faced with a situation where you must be involved with a conversation. (Added: 20-Feb-2006 Hits: 1088 Rating: 0 Votes: 0)

  • 3 Easy Steps to Low Stress Communication

     By Peter Murphy - Life is all about choices. And so is the way you communicate. You can fill your days with frustrating high stress communication or you can have days of low stress effective communication with your peers. (Added: 20-Feb-2006 Hits: 715 Rating: 0 Votes: 0)

  • Recognizing rudeness in the open source culture

     By n a - One of the defining characteristics of open source culture is its distinctive notions of what does and does not constitute rudeness. While the conventions described below are not unique to free software development, nor even to software in general—they would be familiar to anyone working in mathematics, the hard sciences, or engineering disciplines—free software, with its porous boundaries and constant influx of newcomers, is an environment where these conventions are especially likely to be encountered by people unfamiliar with them. (Added: 20-Feb-2006 Hits: 534 Rating: 0 Votes: 0)

  • Get Your Point Across without Being Rude

     By Sarah Fenson - Is your communication style a little rough around the edges? Two communication experts suggest five techniques for saying what you mean without making enemies in the process. (Added: 20-Feb-2006 Hits: 734 Rating: 0 Votes: 0)

  • Communications Audits - How and Why (Expert Advice)

     By Brenda Townsend Hall - Communication is the lifeblood of successful organizations, whether it's with customers, employees, from manager to manager, or up and down the organization hierarchy. Poor communication effects the bottom line AND employee satisfaction, and poor communication creates additional unnecessary conflict. Learn how to look at your organizational conflict using a communications audit. (Added: 8-Oct-2005 Hits: 496 Rating: 0 Votes: 0)

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