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Communication: To communicate effectively is human, to communicate effectively during a conflict is devine. It is truly a difficult task to juggle emotions and communicate well while trying to manage or resolve a conflict. The articles in this section offer you techniques and tips to maintain your composure and excellent communication skills in the heat of a debate. We can show you how to maintain your composure, and how to not let yourself get taken in by the 'debate bait' offered up during conflict resolution sessions.

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Conflict911 - Your free guide to conflict management : Communication

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Categories:

Business Communication (19): Articles related to communication, both oral and written within the business context

Delivering Bad News (8): For articles on techniques you can use when having to deliver bad news.

Interpersonal Communication (8): Improve communication between people, whether at work, at home, or in other relationships by learning from these tips, hints and interpersonal communication ideas.

Listening (5): Lack of "real" listening is a frequent contributor to conflict. Learn about listening techniques; e.g. active and reflective listening, that can help build better relationships.

Non-Verbal Communication (8): Free online articles on all aspects of non-verbal and para-verbal communication

Articles:

Isn't it about time to start preventing conflict before it starts?

Conflict Prevention In The Workplace - Using Cooperative Communication teaches you how. Click here for more information and get your free preview.

Perfect Delays
By Judy Jernudd - "Winning communicators don't strive for perfection, they strive for connection." Enjoy these five tips to help you become a better communicator! (Added: 27-Mar-2002 Hits: 128 Rating: 0 Votes: 0)

Communicating with Credibility
By Christine Zust - Credibility. How do you get it? More importantly, how do you keep it? Gaining credibility takes years to achieve, and maintaining it is a lifetime goal for any leader. One wrong move can erase in an instant many years of hard work. Communicating with credibility is an art form, one which you can master by using a few simple guidelines. (Added: 21-Apr-2001 Hits: 142 Rating: 10.00 Votes: 1)

The Seven Principles of Intentional Communication
By Jan Pedersen - Intentional Communication can be defined as speaking and listening for results. The speaker controls the outcome of the conversation, and these seven principles help you see the link between the way in which you communicate and the result you get as feedback. (Added: 19-Mar-2001 Hits: 199 Rating: 9.00 Votes: 2)

Identifying Communication Syles For Business Success
By Susan Pilgram - Whether it's a face-to-face meeting or an overseas transmission, communication is a complex process that requires constant attention so that intended messages are sent and received. Inadequate communication is the source of conflict and misunderstanding. It interferes with productivity and profitability (Added: 19-Mar-2001 Hits: 154 Rating: 0 Votes: 0)

Giving and Receiving Feedback
By Phil Rich - Feedback is a type of communication that we give or get. Sometimes, feedback is called "criticism," but this seriously limits its meaning. (Added: 25-Feb-2001 Hits: 134 Rating: 7.50 Votes: 2)

Violence And The Power Of Words
By Robert Hetrick - Have you been hurt by violent words? Most of us have. When verbally assaulted, we recoil, and sometimes, we counter attack. We perceive the attack as coming from outside ourselves. But, in truth, the attack also comes from within. It comes from the meanings we add to the speaker's words (Added: 25-Feb-2001 Hits: 126 Rating: 0 Votes: 0)

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