Suggested
Books For Understanding Conflict: If you would like to understand more
about conflict resolution and conflict avoidance, our suggested reading
list may be able to help you. You can learn more about: disagreeing without
conflict, conflict resolution, and turning conflict into collaboration.
There are more reading suggestions that you'll want to check out in this
sub-section for conflict.
By Sam Horn
- Goes along with several of the books in this category, it's only fair we include it here. Jack Canfield of the Chicken Soup books says this:
Tongue Fu! is a handbook for verbal self-defense that provides dozens of real-life, constructive alternatives to giving a tongue lashing or to being tongue-tied.
(Added: 26-Mar-2002 Hits: 289 Rating: 10.00 Votes: 1)
By Borisoff and Victor
- A conflict management approach based on interpersonal communication, an approach we favor., Authors suggest it is a good resource for professionals.
(Added: 26-Mar-2002 Hits: 399 Rating: 0 Votes: 0)
By Heidi and Guy Burgess
- Recommended as one of those "bible books", a must read for those serious about conflict resolution techniques. Expensive, but extensive. Ideal for reference purposes. HR consultant who suggested this book says:
Very broad including, History of the field, 300 cross-referenced A-Z entries. Broad bibliography and lists of organizations, conferences, documents, and teaching programs.
(Added: 26-Mar-2002 Hits: 374 Rating: 0 Votes: 0)
By Suzette Haden Elgin
- Suzette is a noted psycholinguist, sci-fi writer, and originator of the term "verbal self-defense" This is the 12th book in the Gentle Art of Verbal Self-Defense Series.
Bacal & Associates uses some of her ideas and concepts! Highly recommended.
(Added: 26-Mar-2002 Hits: 325 Rating: 0 Votes: 0)
By George Thompson
- Dr. Thompson has a doctorate in English and is/was a law enforcement officer. His books are readable in plain language. While his work is ideal for law enforcement, I recommend this book for everyone.
If these techniques can work in law enforcement, they can work anywhere!
Highly recommended.
(Added: 26-Mar-2002 Hits: 323 Rating: 9.00 Votes: 1)
By Ury & Fisher
- Fisher, & Ury are among the acknowledged experts on negotiation. This books is part of their work.Along with Covey's work it is one of the most popular books at Amazon.com. Low priced and readable. If you can read only ONE book on negotiation read this one, or another by the same authors.
Highly recommended.
(Added: 26-Mar-2002 Hits: 290 Rating: 0 Votes: 0)
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