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Conflict: If you ever have the opportunity to ask the participants of a conflict what the issues are, chances are good that each of them has 'framed' the issue or issues completely differently for themselves. You can learn to identify the various conflict frame types in order to manage conflict effectively by checking out this category. Also available are some hints that will help you de-escalate a conflict quickly, and some advice on resolving a conflict between two managers.

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Conflict911 - Your free guide to conflict management : Conflict

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Discussion Lists (1)
Conflict related discussion lists
Suggested Books (9)
Recommended books for those interested in conflict management, conflict prevention, negotiation and mediation.
Articles:
  • Character Traits Of Working Dogs And Conflict Mediators: ‘Systematic Intuition’ And Tenacity

    By Robert Benjamin - Conflict mediators are a strange breed. The best ones, not unlike police or firefighters, are drawn to manage difficult situations and heated controversies that most other people would just as soon avoid. Interviewing close to fifty recognized conflict management practitioners and teachers over the last two years for the Mediate.Com video series, “The Mediators: Views From the Eye of the Storm,” offered me a unique perspective and the opportunity to make some observations about the shared character traits of those drawn to what may yet become a recognized field. (Added: 24-Mar-2006 Hits: 591 Rating: 0 Votes: 0)
  • How to Quickly and Easily Deal With Rude People

    By Peter Murphy - Where I live there seems to be a a growing population of rude and vulgar people. And no matter how hard I wish for things to change it is not going to happen. It is up to me to change how I think and feel about these people. The same applies for you. (Added: 9-Feb-2006 Hits: 1107 Rating: 0 Votes: 0)
  • Workplace Wrath: Using Anger to Build

    By David W. Earle, LPC - When anger is used correctly it almost always has positive results! This statement is very shocking, for it is in direct contradiction with most past experiences. We have all witnessed the sharp and cutting blade of anger as it slashes and cuts red its victim. We have all felt unresolved anger create emotional distance between ourselves and our loved ones or co-workers. (Added: 9-Feb-2006 Hits: 766 Rating: 0 Votes: 0)
  • The Joy of Conflict

    By Alex Nabaum - In the workplace, our primary impulse is to turn down the tension thermostat. We paper over real and meaningful disputes in an anxious rush to create consensus%u2014even if that consensus is largely artificial. Simply put, we are uncomfortable with conflict, perhaps because we are trained from pre-K to make nice. But, conflict is a valuable tool for growth if we accept it and make use of it. (Added: 15-Aug-2005 Hits: 685 Rating: 0 Votes: 0)

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manage and prevent conflict

Isn't it about time to start preventing conflict before it starts?

Conflict Prevention In The Workplace - Using Cooperative Communication teaches you how. Click here for more information and get your free preview.

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