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Conflict: If you ever have the opportunity to ask the participants of a conflict what the issues are, chances are good that each of them has 'framed' the issue or issues completely differently for themselves. You can learn to identify the various conflict frame types in order to manage conflict effectively by checking out this category. Also available are some hints that will help you de-escalate a conflict quickly, and some advice on resolving a conflict between two managers.

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Conflict911 - Your free guide to conflict management : Conflict

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Categories:
Discussion Lists (1)
Conflict related discussion lists
Suggested Books (9)
Recommended books for those interested in conflict management, conflict prevention, negotiation and mediation.
Articles:
  • Fire As A Metaphor For Conflict

    By John Ford - Using the metaphor of fire, John Ford explains that conflict not only can cause destruction, but when properly contained, can bring "new growth", ideas, and revitalization. (Added: 12-Aug-2005 Hits: 422 Rating: 0 Votes: 0)
  • Don't let a conflict at work fester—be assertive and get it resolved

    By Carl Selinger - Sooner or later it happens. A client gets angry with you; your manager disagrees with something you did; your co-worker gets annoyed at you for not doing a task that you don't recall agreeing to do. Conflict in the office is unpleasant and stressful—but inevitable. Learning how to resolve work-related disputes effectively is vital to success in your career. So what to do? (Added: 20-Jul-2005 Hits: 592 Rating: 0 Votes: 0)
  • Treating Complicating Factors - Framing

    By na - Managing and resolving conflict can be affected by how the parties frame the conflict situation. Learn the various conflict frames that can impede conflict resolution, so you can determine the real conflict issue. (Added: 14-Jul-2004 Hits: 587 Rating: 0 Votes: 0)
  • Learn To Fight Fair Helpcard

    By Robert Bacal - What distinguishes relationships that work from those that don't is how the arguing is done. Learn to fight fair, and actually reduce the negative effects of disagreement while reducing the chances of arguments in the future. A fast way to learn what to do and not do -- and something you can share with others you tend to argue with; friends, family or co-workers. Learn To Fight Fair Helpcard provides specific instructions so you can argue, disagree, and even fight in constructive ways that will enhance the relationships, rather than destroy it. Describes the fifteen "dirty fighting" techniques you need to eliminate, and over eighteen specific techniques you can use today to "fight fair". (Added: 4-Feb-2004 Hits: 985 Rating: 0 Votes: 0)

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manage and prevent conflict

Isn't it about time to start preventing conflict before it starts?

Conflict Prevention In The Workplace - Using Cooperative Communication teaches you how. Click here for more information and get your free preview.

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