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Difficult People: It seems that the majority of people dislike interfacing with difficult people. What if you could learn to apply techniques and tools that would make dealing with difficult people easy and just another part of your daily routine? We've included several articles in this category to help you deal with difficult customers, bosses and co-workers. It won't come as a big surprise to you that dealing with difficult people begins with dealing with yourself first. You know you can't change others, but you can change the way you react to difficult people. Let us help you understand how difficult people operate so you can better deal with them.

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Conflict911 - Your free guide to conflict management: Difficult People

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Categories:
Discussion Lists (2)
Discussion list where you can ask questions and help others learn to deal more effectively with difficult people
Suggested Books (2)
We list the best books on handling difficult and unpleasant people with brief reviews.
Articles:
reduce conflict manage it better

Improve your relationships by changing how you communicate, and the words and phrases you use.

Getting Along With Almost Anyone Helpcard teaches you how to make small changes in the language you use, to get along better with almost anyone. Click here for more information and get your free preview.

  • Five Ways to Deal With a Bad Boss

     By Tag and Catherine Goulet - Some difficult boss-in-conflict-with-employee examples are presented in this article. Also, many tactics for dealing with a difficult boss are preswented. See which tactic is best for you to try. (Added: 24-May-2006 Hits: 1374 Rating: 0 Votes: 0)

  • The Five Causes of Employee Negativity

     By Susan M. Heathfield - The typical workplace has its ups and downs in terms of employee negativity. Many workplaces are trying to be employee oriented. But, even the most employee oriented workplace can shudder under the weight of negative thinking. When employers understand the causes of employee negativity and put in place measures to prevent employee negativity, negativity fails to gain a foothold in the work environment. Learn the five key causes of employee negativity. (Added: 3-Apr-2006 Hits: 948 Rating: 0 Votes: 0)

  • How to Deal With a Negative Coworker: Negativity Matters

     By Susan M. Heathfield - Some people exude negativity. They don’t like their jobs or they don’t like their company. Their bosses are always jerks and they are always treated unfairly. The company is always going down the tube and customers are worthless. You know these negative Neds and Nellies – every organization has some – and you can best address their impact on you via avoidance. (Added: 3-Apr-2006 Hits: 423 Rating: 0 Votes: 0)

  • Dealing With Family Tensions Caused by Bipolar Disorder

     By n a - Learn about the relationship difficulties caused by bipolar disorder. There are steps one can take if a family member has a bipolar disorder -- see how you can help the sufferer manage the illness. (Added: 28-Feb-2006 Hits: 410 Rating: 0 Votes: 0)

  • Solutions for Intimacy Problems for Adults with ADHD

     By Richard B. Austin, Jr., Ph.D - This article will cover key communication skills that must be working well to avoid a breakdown in successful intimacy. The following three communication problems will be addressed: (1) not listening, (2) interrupting, and (3) not keeping promises. Probably the single most important issue to address is active, careful listening with a feedback loop to make sure the listener "gets" the speaker's message. (Added: 28-Feb-2006 Hits: 310 Rating: 0 Votes: 0)

  • What's It Like to Have ADD, Edward M. Hallowell, MD

     By Edward M. Hallowell, MD - Good article by Dr. Ed Hallowell. Great to show your non-ADD friends what life is like when you have ADD. Learn how to help understand someone who has ADD. (Added: 28-Feb-2006 Hits: 270 Rating: 0 Votes: 0)

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