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Conflict911 - Your free guide to conflict management: Difficult People

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Discussion Lists (2) Discussion list where you can ask questions and help others learn to deal more effectively with difficult people

Suggested Books (2) We list the best books on handling difficult and unpleasant people with brief reviews.

Articles:

Improve your relationships by changing how you communicate, and the words and phrases you use. Getting Along With Almost Anyone Helpcard teaches you how to make small changes in the language you use, to get along better with almost anyone. Click here for more information and get your free preview.

• ADHD and Relationships: Communication is the Key

  By Dr. Ron Weinstein and Marlynn Block, M.A. - Unlike a "non-AD/HD" brain, which runs on batteries, the brain of an adult with AD/HD is like a wind-up watch that requires winding periodically throughout the day. The non-stop circulation of thoughts and ideas in the brain of a person with AD/HD provides stimulation and is a wonderful source of creativity, but it often creates difficulties with communication. (Added: 28-Feb-2006 Hits: 108 Rating: 0 Votes: 0)

• Assertiveness

  By n a - Learn how being assertive can help you manage relationships with difficult people. If you constantly deal with an aggressive person, learn how assertiveness can tone done the ugly behaviours. (Added: 16-Feb-2006 Hits: 202 Rating: 0 Votes: 0)

• Dealing with Difficult People -- Go Ahead, Rain on My Parade

  By Althea DeBrule - Interpersonal conflict is like a rain shower—a small local burst of rain that lasts a short time. Rain showers are usually of light to moderate intensity and likely to start and stop suddenly. You can predict when they occur by the rapid change in the sky's appearance as they approach. The same is true of most interpersonal conflict--those small micro-bursts of anger or disagreement that seem to flare up quickly and cease just as suddenly. (Added: 8-Oct-2005 Hits: 511 Rating: 0 Votes: 0)

• Relationships that Work: How to Get Along with People Who Drive You Crazy

  By Shari Peace - Here are some practical ideas on how to get along with people and reduce conflict, even with people who drive you absolutely crazy. (Added: 8-Oct-2005 Hits: 773 Rating: 0 Votes: 0)

• Dealing with Difficult Behavior

  By John Ford - Conflict is inevitable in the workplace. However, that does not mean that we cannot work to prevent unproductive behavior that leads to conflict. Although it is easy to label people as difficult, the real focus should always be on the actual behavior. Dealing effectively with difficult behavior is a skill that can nip conflict in the bud. (Added: 12-Aug-2005 Hits: 612 Rating: 0 Votes: 0)

• Full of Hot Air

  By Kimberly L. McCall - How to handle big egos on your sales team before they’re blown out of proportion (Added: 24-May-2005 Hits: 299 Rating: 0 Votes: 0)

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