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Conflict911 - Your free guide to conflict management: Difficult People

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Discussion Lists (2) Discussion list where you can ask questions and help others learn to deal more effectively with difficult people

Suggested Books (2) We list the best books on handling difficult and unpleasant people with brief reviews.

Articles:

Improve your relationships by changing how you communicate, and the words and phrases you use. Getting Along With Almost Anyone Helpcard teaches you how to make small changes in the language you use, to get along better with almost anyone. Click here for more information and get your free preview.

• Relationships that Work: How to Get Along with People Who Drive You Crazy

  By Shari Peace - Here are some practical ideas on how to get along with people and reduce conflict, even with people who drive you absolutely crazy. (Added: 6-Apr-2005 Hits: 735 Rating: 0 Votes: 0)

• Free Difficult People Assessment - Online assessment

  By Psychological Associates - Do you work with a difficult person? Maybe you do. Maybe you don't. But we can help you size up the behavior of the people you work with %u2014 your boss, peers, direct reports %u2014 even your customers. (Added: 1-Dec-2004 Hits: 927 Rating: 0 Votes: 0)

• Dealing With Difficult People Q & A

  By na - Some questions and answers about dealing with difficult people. Deals with why some people are difficult, fundamental steps to communicate with difficult people, and why learning to deal with difficult people is important. (Added: 12-Jul-2004 Hits: 540 Rating: 0 Votes: 0)

• Dealing With Difficult People and the Bible

  By na - If you are looking at dealing with difficult people through the lens of Christianity, this may be of interest. Also of interest to clergy. (Added: 12-Jul-2004 Hits: 316 Rating: 0 Votes: 0)

• Difficult People Notes and Presentation

  By Sam Herb - Not an article but a series of 69 slides and notes you can view online. It's almost like sitting in a training presentation on difficult people. (Added: 12-Jul-2004 Hits: 484 Rating: 0 Votes: 0)

• Dealing with difficult people in real estate

  By Realtor - Focusing on difficult people/customers in the real estate business, this article presents the most common "difficult people" behaviors and strategies to counter them. Includes Complainers, Intimidators, Clams and more. (Added: 12-Jul-2004 Hits: 201 Rating: 0 Votes: 0)

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