Emotional Intelligence: Understanding Emotional Intelligence

Managing Conflict using Emotional Intelligence
By Anthony Mersinno - Beyond looking at the levels of emotional intelligence in each of the conflict resolution approaches, we can use what we know to better manage conflicts. As you might guess by now, it starts with a focus on what each party is feeling. Conflicts involve both facts and feelings. It is usually easy to get the facts. That is the “he said-she said” part of the transaction. The facts are helpful as a starting point but they are only part of the story. We need to get beyond the facts to understand WHY those facts matter so much to the parties involved. That requires an understanding of the underlying feelings as well as the unstated wants and needs of each of the parties. ^new (Added: 15-May-2012 Hits: 0 )

Conflict Management Using Emotional Intelligence
By na - If you are a fan of the emotional intelligence concept, you'll probably like this application to conflict, but be aware of unsubstantiated claims as in this excerpt: "Lack of emotional intelligence is one the leading cause of conflict. Researchers in EI express the view that a lack of emotional intelligence is one of the leading causes of conflict in our society. It is is difficult to argue with this logic. At the root of all conflict is a lack of sensitivity on the part of one or both parties." ^new (Added: 15-May-2012 Hits: 0 )

Emotional Intelligence (EI) in the Workplace
By n a - Over the past several years, the term Emotional Intelligence has received much attention as a factor that is potentially useful in understanding and predicting individual performance at work. This paper examines the roots of the emotional intelligence movement and issues surrounding its application in human resource management. (Added: 21-Mar-2006 Hits: 1019 )

Emotional Intelligence
By n a - Emotional intelligence can be used to make meaningful and interesting predictions to a person's life outcomes. Unfortunately, some misleading claims also have been made about emotional intelligence and what it predicts, particularly surrounding the 1995 popularization of the concept. (Added: 21-Mar-2006 Hits: 806 )

Emotional Intelligence for Managers
By Bruna Martinuzzi - In this interview with Bruna Martinuzzi, Sterrett talks about some of the challenges of bringing emotional intelligence training to the corporate arena and provides thoughtful and practical advice on how one can enhance their emotional intelligence, both in a corporate setting, and as an individual. (Added: 21-Mar-2006 Hits: 1028 )

Anger & Emotional Intelligence
By na - Learn more about anger, and its relationship to fear and Emotional Intelligence (EI) (Added: 15-Jul-2004 Hits: 741 )

History and Definition of Emotional Intelligence
By na - Extensive article on the history of Emotional Intelligence and what it means. Contains some academic references and citations. (Added: 15-Jul-2004 Hits: 879 )

Emotional Intelligence Test (Emotional IQ)
By na - An abridged, and therefore limited self-assessment instrument for evaluating your EQ or Emotional Intelligence. Useful but don't take the results too seriously. (Added: 15-Jul-2004 Hits: 1241 )

Test your emotional intelligence (EQ)
By na - Another free online EQ (Emotional Intelligence) Assessment Instrument. Use for fun and to promote self-reflection. (Added: 15-Jul-2004 Hits: 1705 )

Research - Emotional Intelligence (EQ) gets better with age
By NA - At least up until your late forties or early fifties, the older you get, the more emotionally intelligent you become. This is one of the key findings made by Multi-Health Systems Inc. in its study of the emotional intelligence of 3,831 individuals who were recently tested throughout the United States and Canada. (Added: 18-Jul-2003 Hits: 372 )

Research - Emotional Intelligence and Sales Success
By NA - Emotional Intelligence as measured by the EQ-i is highly predictive of sales success. The EQ-i was recently administered to over 1000 sales personnel of a large U.S. based international organization. These persons were based in every state in the U.S. and in Japan, England, & Germany. The question was: are there any differences in the EQ scores of "successful" salespersons as compared to those less than "successful"? (Added: 18-Jul-2003 Hits: 320 )

EQ Leadership: EQ Toolbox Articles
By Todd Everett - An outline to help reflect on the skills and qualities of an emotionally intelligent leader. (Added: 18-Jul-2003 Hits: 191 )

| Library Home Page |
Pages Updated On: 15-May-2012 - 15:11:46