Menu

Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

Available In

Kindle

Print

PDF

Improving Conflict and Communication Skills

Newest Conflict Help Articles

Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

Learn More...

All Couples Should Learn To FIght Fair. Here's How

Check out our mini-guide on how to fight fair, and stop letting badly handled conflict cause pain in your relationships. Download it NOW!

 

Search This Site and Our Network

Now you can search this site on conflict but also our other sites on management, communication, planning, and lots more.



Top : Emotional Intelligence:

Free articles and papers related to Emotional Intelligence, Goleman, and others.


  • How Emotional Intelligence Can Help Resolve Conflicts and Build Tough, Kind Leaders - Knowledge@Wharton

    By na - The second segment of Knowledge@Wharton's interview with Google's Chade-Meng Tan, best-selling author of Search Inside Yourself, focuses on the role that emotional intelligence can play in helping managers resolve conflicts within high performance teams. It also shows how the Google SIY program, through compassion training, has helped managers become more successful and even more charismatic. (Added: 10-Aug-2012 Hits: 412 )
  • Anger & Emotional Intelligence

    By na - Learn more about anger, and its relationship to fear and Emotional Intelligence (EI) (Added: 15-Jul-2004 Hits: 1225 )
  • EQ Leadership: EQ Toolbox Articles

    By Todd Everett - An outline to help reflect on the skills and qualities of an emotionally intelligent leader. (Added: 18-Jul-2003 Hits: 601 )
  • History and Definition of Emotional Intelligence

    By Stephen Hein - In 1985 a graduate student at an alternative liberal arts college in the USA wrote a doctoral dissertation which included the term "emotional intelligence" in the title. This seems to be the first academic use of the term "emotional intelligence." Then in 1990 the work of two American university professors, John Mayer and Peter Salovey, was published in two academic journal articles. Mayer, (U. of New Hampshire), and Salovey (Yale), ... (Added: 1-Oct-2002 Hits: 601 )
  • Critical Thinking and Emotional Intelligence

    By Linda Elder - Indepth, weighty discussion of the value of emotional intelligence as a construct. It might make your brain hurt as it goes through other models, and touches on both philosophy of mind, and psychology. (Added: 5-Nov-2014 Hits: 490 )
  • Managing Conflict using Emotional Intelligence

    By Anthony Mersinno - Beyond looking at the levels of emotional intelligence in each of the conflict resolution approaches, we can use what we know to better manage conflicts. As you might guess by now, it starts with a focus on what each party is feeling. Conflicts involve both facts and feelings. It is usually easy to get the facts. That is the ďhe said-she saidĒ part of the transaction. The facts are helpful as a starting point but they are only part of the story. We need to get beyond the facts to understand WHY those facts matter so much to the parties involved. That requires an understanding of the underlying feelings as well as the unstated wants and needs of each of the parties. (Added: 15-May-2012 Hits: 520 )
  • Emotional Intelligence

    By n a - Emotional intelligence can be used to make meaningful and interesting predictions to a person's life outcomes. Unfortunately, some misleading claims also have been made about emotional intelligence and what it predicts, particularly surrounding the 1995 popularization of the concept. (Added: 21-Mar-2006 Hits: 1214 )
  • Conflict Management Using Emotional Intelligence

    By na - If you are a fan of the emotional intelligence concept, you'll probably like this application to conflict, but be aware of unsubstantiated claims as in this excerpt: "Lack of emotional intelligence is one the leading cause of conflict. Researchers in EI express the view that a lack of emotional intelligence is one of the leading causes of conflict in our society. It is is difficult to argue with this logic. At the root of all conflict is a lack of sensitivity on the part of one or both parties." (Added: 15-May-2012 Hits: 635 )

| Library Home Page |
Pages Updated On: 14-Sep-2016 - 12:55:03
Bad Resources Removed Dec. 10, 2012

About Company

Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

Privacy Policy

Our Related Sites

It Takes A Village To Teach A Child
For teachers, educational administrators and parents, but particularly for educators often in conflict with parents.

The Workplace World
Our main site with over 400 articles on life in the workplace. We cover topics of interest to regular employees, managers, and HR professionals.

Defusing Angry Customers
Hundreds of techniques, tips, advice, taken from our books on dealing with difficult customers and conflict with customers.

Philosophy

We believe in a lean, information packed user experience. We limit the use of graphics and stress quality content. We also believe in a NO HYPE environment. Our product and service descriptions are free of overblown claims, and selling.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
    ceo@work911.com
  • Address:
    722 St. Isidore Rd.
    Casselman, Ontario, Canada
  • K0A 1M0