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Improving Conflict and Communication Skills

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Top : Exercises and Training Activities To Teach Conflict Management:

In this section you'll find descriptions and links to free training activities and exercises that can be used to teach conflict management and conflict resolution skills to all ages.


  • 4-word-build, A Conflict Resolution Exercise and Teamwork Exercise

    By Alan Sharland - Brief group exercise suitable for teams to clarify how conflict should be resolved in their teams. Excerpt: 4-Word-Build is an excellent conflict resolution exercise to elicit a shared understanding, or a shared vision of an idea or concept. It also identifies that we usually do not have such a shared vision - but that we can create one pop (Added: 16-Jul-2014 Hits: 10451 )
  • Stonewalling in Conflict - Questions To Explore Conflict Behavior

    By Cinnie Noble - Some learning/instructional questions to help learners examine how their use of various types of stonewalling affect their ability to resolve conflicts. Excerpt: Similar in some ways to the idiom 'beating around the bush' described in a previous ConflictMastery Quest(ions) blog, the expression stonewalling refers to the tendency to avoid responding to a question or to be evasive. For me though, stonewalling seems to conjure up a stronger image of obstruction and uncooperativeness. (Added: 11-Mar-2014 Hits: 5712 )
  • Conflict Management Exercises (Recommended)

    By na - Great starting point for conflict management exercises. Ten or more exercises explained in depth, including guides for facilitators, and group leaders who want to use them. pop (Added: 16-Jul-2014 Hits: 13991 )
  • Make A Fist Listening Exercise - Examining Our Assumptions

    By Robert Bacal - Fun short exercise done in demonstration form with two volunteers, to highlight how our assumptions color what we hear, the importance of active listening, and relationship of assumptions to conflict. new (Added: 8-Sep-2015 Hits: 3803 )
  • Judging Others - Questions To Ask About Your Conflicts

    By Cinnie Noble - Judging is a fairly natural response, but it interferes with really hearing the other person in a conflict. Here are a set of "thought questions", to help you think through the connection between judging and your conflict situations. (Added: 11-Mar-2014 Hits: 5112 )
  • Conflict Resolution: Clarifying Desired Outcomes From A Conflict

    By University of Wisconsin - "One of the key challenges facing people who need to work through conflicts together is a lack of clarity about what they need. What they expect regarding how those needs are met at the workplace, and the relative priority of these expectations, is at the heart of this exercise. By clarifying desired outcomes from their work together, participants can begin to build an agenda that seeks to affirm those desires in practice." (Added: 16-Jul-2014 Hits: 4219 )
  • Conflict Resolution Exercise: Help Me Out!

    By na - A basic training exercise to help participants identify conflicts that have occurred in the last week, and explore methods to resolve the conflict. 30 minute activity. (Added: 15-May-2012 Hits: 7621 )
  • Six Conflict Scenarios in the Workplace

    By na - Six scenarios on workplace conflict that might be useful to use on your own, or with attendees at conflict management seminars. Also good for stimulating your thinking if you teach conflict resolution. pop (Added: 22-Apr-2014 Hits: 9314 )
  • Conflict Management Exercise: Hidden Agenda

    By na - A thirty minute training activity that helps participants explore the negative effects of having hidden agendas, undisclosed as part of conflict situations. (Added: 15-May-2012 Hits: 5667 )
  • 4-word-build, A Conflict Resolution Exercise and Teamwork Exercise

    By Alan Sharland - Can be used to explore how words and concepts mean different things to different people. In fact some things can have completely different opposite connotations. Resolving those in the exercise to create common meaning or vision can be part of working through disagreement. new (Added: 8-Sep-2015 Hits: 8103 )
  • Handout: ConflictResolutionSkills

    By na - Free to use handout that can be used in training in conflict resolution skills. Well written, and contains a good reference list at the end. pop (Added: 22-Apr-2014 Hits: 12775 )

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Pages Updated On: 14-Sep-2016 - 12:55:03
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