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A term many of us haven't heard before is "high conflict people", those that are involved frequently in conflict, and/or handle conflict badly. Here's valuable information on this topic, for both people who fit this description, and those that help them.
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Responding to High-Conflict People During Disputes | , Behind the Corporate Veil
By Sara Rickover - Learn how to respond to high conflict individuals during disputes. Recommended. (Added: 29-Oct-2015 Hits: 757 )
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High Conflict Personality Treatment For Therapists And The Helping Professions
By na - Written for a professional audience, may still be interesting for lay people, since it lays out how high conflict personality can be treated. (Added: 4-Feb-2015 Hits: 572 )
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It's All Your Fault - At Work!
By Bill Eddy - Notes that there seems to be an increase in workplace conflict, and offers some suggestions about what you can do to cope. (Added: 27-Nov-2014 Hits: 529 )
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Calm Yourself with Encouraging Statements
By Bill Eddy - Excellent techniques to stay calm under pressure and handle your negative emotions. Based on the use of self-talk -- and that what you say to yourself determines your emotional reactions. (Added: 27-Nov-2014 Hits: 553 )
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Who Are High Conflict People?
By Bill Eddy - Read this first, since it's from the individual who coined this phrase - high conflict people. Incredibly valuable. (Added: 27-Nov-2014 Hits: 574 )
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Dealing with high conflict people
By Bill Eddy - Outlines the four tendencies HCP (High Conflict People) seem to share: all or nothing thinking, unmanaged emotions, tendency to blame others, and extreme behavior. Plus a tendency to be oblivious to the effects of their own behavior. (Added: 4-Feb-2015 Hits: 713 )
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High conflict personality? Not so fast
By Tammi Lenski - Excellent critique of the work of B. Eddy that suggests that labelling people as having high conflict personalities is a poor practice. I agree. (Added: 27-Nov-2014 Hits: 536 )
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"It's All Your Fault!" - Working with High Conflict Personalities
By William A. Eddy - This is actually a kind of "course" for mental health professionals on high conflict people. It comes from a somewhat legalistic point of view, with real case studies. (Added: 2-Jun-2015 Hits: 599 )
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"High Conflict People" Drive Disputes at Home, School, Work
By Randi Kreger - Some high conflict people suffer from mental disorders such as borderline personality or narcisstic personality disorder, but that may explain some of their behavior, it's not that useful if you have to deal with them. If you are a high conflict person, you might want to look at professional help to curb your conflict behavior. (Added: 2-Jun-2015 Hits: 504 )
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Dealing With Defensiveness In High Conflict People
By Bill Eddy - High conflict people are sometimes in denial, and most often defensive when it's pointed out that their own behavior contributes to the high levels of conflict they create. Here are some tips on how to deal with that defensiveness. (Added: 4-Feb-2015 Hits: 788 )
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The CARS Method for Resolving High-Conflict Situations
By Bill Eddy and L. Georgi DiStefano - Very cool. Several mini-models to follow in working with high conflict situations, but not just for situations with high conflict people. (Added: 2-Jun-2015 Hits: 646 )
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DEALING WITH HIGH CONFLICT PEOPLE
By Shivaun T Tigulo - Academic paper with more detail than some might want, but interesting if you have the time. Downloadable. (Added: 4-Feb-2015 Hits: 572 )
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