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Conflict911 - Your free guide to conflict management: Managing Disagreement Constructively

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Articles:

• Turning Conflict into Collaboration

  By Linda Gravett - Learn about destructive and constructive conflict and how to ensure that conflicts and disagreements are turned into positive, constructive collaborations (Added: 13-Jul-2004 Hits: 543 Rating: 0 Votes: 0)

• Constructive Conflict Methods

  By Bill Kuehn and Steve Wille - Some conflict and disagreement management strategies are constructive and some destructive. Learn about four constructive methods: Pragmatic, Self-Empowered, Relationship Builder, and Conciliator. (Added: 13-Jul-2004 Hits: 709 Rating: 0 Votes: 0)

• Handling Differences Productively

  By Gregorio Billikopf Encina - Using a communication framework, this article explains some methods to deal more effectively with managing disagreement to create productive outcomes. (Added: 6-Jul-2004 Hits: 460 Rating: 0 Votes: 0)

• Managing Disagreement to Avoid Confrontation in Sports Talk Radio

  By Stephen O'Connell - The nature of disagreement in sports talk radio is examined. Using the research methods of conversation analysis, an initial study of disagreement in sports talk radio appears to support that idea - meaning that disagreements are made without the mollifying techniques ordinarily used in face-to-face talk. However, looking at those disagreements more closely reveals that they tend not to devolve into confrontation on sports talk radio programs. This paper focuses on the methods employed by both callers and hosts to achieve this feat and thus demonstrates that the stereotype of talk radio being confrontational and hostile does not apply to the specific genre of sports talk radio. (Added: 15-Jan-2004 Hits: 325 Rating: 0 Votes: 0)

• Managing Disagreement Constructively (pdf)

  By Barbara Bradford - Excellent handout outlining a model for handling disagreement plus a step by step approach to managing disagreement constructively. (Added: 15-Jan-2004 Hits: 653 Rating: 0 Votes: 0)

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