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Top : New : 1-Feb-2010

Conflict911 - Your free guide to conflict management: What's New

5 New Links:

Bullying

• Workplace Bullying Is On The Rise: 5 Verbal Self Defense Tips You Can Use To Beat The Office Bully

  By Debbie Jenkins - According to Unison (the public sector union), reports of bullying have doubled in the past ten years. Their survey of 7,000 workers found that more than one in three people had been victims of bullying in the past six months. Dr Daniel Scott, author of 'Verbal Self Defense in The Workplace', says: "With the current financial climate, extra pressure has been put on managers and workers to get results. This has led to more aggressive targets, increased pressure, more criticism of co-workers and a very real concern for job security." PS. You should know that this doesn't necessarily mean more bullying is happening, but only more is reported. ^new (Added: 1-Feb-2010 Hits: 41 Rating: 0 Votes: 0)

Mediation

• Multi-Dimensional Mediation (Nov. 24) > CPR > News

  By PAUL E. MASON - Multi-dimensional mediation goes beyond the usual concept of multiparty mediation, although it can and often does include more than one party. As the term suggests, multi-dimensional mediation involves mediating beyond the normal two-party scenario where many other factors come into play. ^new (Added: 1-Feb-2010 Hits: 42 Rating: 0 Votes: 0)

Online Media Related To Conflict

• Audio Podcast 79--Part 2: The Science of Conflict with Robert Creo and Monique McKay (Oct. 9). > CPR > News

  By na - Summary: Understand the brain, make better choices in ADR. In Part 2 of his discussion with the principals behind the nonprofit Master Mediation Institute, Robert A. Creo and Monique McKay, International Dispute Negotiation host Michael McIlwrath looks at the science of decision making--and Cthe science behind mediators sense. As Mike noted in Part I last week, this subject "could be a game changer. ^new (Added: 1-Feb-2010 Hits: 34 Rating: 0 Votes: 0)

• Podcast Effective Apologies: Master Mediator Bob Creo on the Why and How of Saying You're Sorry (June 12). > CPR > News

  By Bob Creo - Summary: The view on apologies from a veteran mediator: Robert A. Creo, a longtime friend of the CPR Institute, visits International Dispute Negotiation host Michael McIlwrath in Florence, Italy, to discuss why saying you are sorry can bring about a positive resolution. Bob has worked as an arbitrator and neutral, from his Pittsburgh hometown, since the 1970s. He says here that the legal system%u2019s fear of liability results in actions that run in the opposite direction of human nature%u2019s call, which would be to acknowledge mistakes in the hopes of reaching conciliation and moving on. About 25 minutes. ^new (Added: 1-Feb-2010 Hits: 36 Rating: 0 Votes: 0)

• Personality Mapping, Conflict management and Team building

  By na - Slide show presentation on personality mapping as it relates to conflict ^new (Added: 1-Feb-2010 Hits: 22 Rating: 0 Votes: 0)

Pages Updated On: 5-Feb-2010 - 19:37:01

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