Menu

Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

Available In

Kindle

Print

PDF

Improving Conflict and Communication Skills

Newest Conflict Help Articles

Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

Learn More...

All Couples Should Learn To FIght Fair. Here's How

Check out our mini-guide on how to fight fair, and stop letting badly handled conflict cause pain in your relationships. Download it NOW!

 

Search This Site and Our Network

Now you can search this site on conflict but also our other sites on management, communication, planning, and lots more.

Negotiation Skills and Basics Video



Effective Communication no. 3 - Declarative I-Messages

We can learn to exprress our needs simply and lovingly without fearing or demanding.  That means better communication, with much less conflict.

A really good presentation about effective communication and how to use declarative I- messages. This clip is useful for improving your communications at home and at your workplace. I- messages communicate feelings, beliefs, needs, and reactions. View this clip to learn how to refine your I-messages and learn how to understand others I-messages.

 



 

About Company

Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

Privacy Policy

Our Related Sites

It Takes A Village To Teach A Child
For teachers, educational administrators and parents, but particularly for educators often in conflict with parents.

The Workplace World
Our main site with over 400 articles on life in the workplace. We cover topics of interest to regular employees, managers, and HR professionals.

Defusing Angry Customers
Hundreds of techniques, tips, advice, taken from our books on dealing with difficult customers and conflict with customers.

Philosophy

We believe in a lean, information packed user experience. We limit the use of graphics and stress quality content. We also believe in a NO HYPE environment. Our product and service descriptions are free of overblown claims, and selling.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
    ceo@work911.com
  • Address:
    722 St. Isidore Rd.
    Casselman, Ontario, Canada
  • K0A 1M0