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Stop Harming Your Relationship With Your "Big Mouth"
101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.
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Learn To CUT DOWN Conflicts At Work
Improve work relationships by reducing conflict and using cooperative communication techniques
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Chinese Versus American Negotiation Approaches Video
Comparing American and Chinese Negotiation Styles
One of the more sophisticated and interesting free videos available online, this video takes an in depth look at what the speaker believes are the differences (ie. comparing) between American and Chinese negotiation styles. It's presented by Terry Hird, UC Berkeley, Founder of Negotiation-International, who has over 25 years of international business and negotiation under his belt.
The video is about 50 minutes, with Mr. Hird speaking at a lectern, plus there's summary slides. Obviously this video will be of interest to anyone dealing with Chinese within a business context, but it's value goes beyond that.
It will probably help when dealing with other countries and cultures who share elements of culture with China. But even more important, it can be helpful in conceptualizing the differences between any two cultures since it contains some references to various sociological concepts.
Included are differences in roles, coverage of "face", differing values, and more.