Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

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Improving Conflict and Communication Skills

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Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

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All Couples Should Learn To FIght Fair. Here's How

Check out our mini-guide on how to fight fair, and stop letting badly handled conflict cause pain in your relationships. Download it NOW!

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Negotiating In Organizations Video

Negotiating In Organizations

This isn't the most spell binding video, given that it's mostly a talking head, and a somewhat academic talking head at that. Has key points overlayed, which is helpful. The speaker is Jeffrey Berman.

That said, it's thirteen minutes, which makes it watchable and the content is certainly decent, and the content is practical, containing negotiating hint, stips and advice that you can apply in real life.



About Company

Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

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Our Related Sites

It Takes A Village To Teach A Child
For teachers, educational administrators and parents, but particularly for educators often in conflict with parents.

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Our main site with over 400 articles on life in the workplace. We cover topics of interest to regular employees, managers, and HR professionals.

Defusing Angry Customers
Hundreds of techniques, tips, advice, taken from our books on dealing with difficult customers and conflict with customers.


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