Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

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Improving Conflict and Communication Skills

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Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

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All Couples Should Learn To FIght Fair. Here's How

Check out our mini-guide on how to fight fair, and stop letting badly handled conflict cause pain in your relationships. Download it NOW!

How to manage a difficult boss

How To Manage A Difficult Boss, Part I

This is an interesting clip deveoted to techniques for managing your boss. The title however, should be 'How To Manipulate Your Boss' rather than 'How To Manage Your Boss'. The four tips discussed here are presented as
ploys for looking out for number one, and while this may be appropriate for working with some bosses, I would suggest that if these tactics are required, it's time to ask for a transfer. In any event, view this clip if you are interested in learning how to (in a passive/aggressive way) communicate your support, your grievances, and your ideas or suggestions.

However, viewers should consider using these tactics carefully before trying them, because they tend to be covert, or manipulative in themselves, and can indeed backfire. We don't necessarily endorse the use of these techniques, particularly if you hope to have a better relationships with the manager over the long haul.


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Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

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