Menu

Improving Conflict and Communication Skills

Newest Conflict Help Articles

Newest articles on better conflict management

Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

Learn More...

All Couples Should Learn To FIght Fair. Here's How

Check out our mini-guide on how to fight fair, and stop letting badly handled conflict cause pain in your relationships. Download it NOW!

Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

Available In

Kindle

Print

PDF

Need Exercises And Learning Activities To Teach Conflict Skills?

Check out our free collection of group and training activities. Click here.

Welcome to the main page of our public service site - your free conflict help center


Welcome To The Free Conflict Help Center

Where ever people gather and interact there will be differences of opinion, conflict, disagreements, disputes and arguments. It's a normal part of human functioning. We all have a tendency to shy away from conflict or view it as a negative process. What's easy to forget is that conflict can be a negative thing, or it can be positive depending on the characteristics of the conflict, and how we manage and handle disputes and disagreements.

This public service site was built to help people improve their ability to manage conflict effectively once it starts, and to prevent unnecessary conflict and misguided conflict escalation

Features of This Conflict Site

  • Read free articles, tips and hints about managing conflict, interpersonal disagreements, and arguments written by conflict author and consultant, Robert Bacal
  • Find hundreds of free conflict management and resolution articles annotated and available on the Internet. This conflict material ranges from the abstract (models of conflict) to conflict style instruments you can take online, through to workplace violence. We've included hundreds of hints, tips and practical suggestions about how you can reduce the frequence and intensity and damage of conflict situations at home, and at work.
  • Learn: We've produced an innovative book on preventing conflict, and some shorter tools called "helpcards" that will help you with anger management, thinking through conflict strategies and getting along with other people. They pertain both to conflict, and to communication, since communication is so often implicated in conflict situations. Free previews are available for all of these learning tools, and they are available in printed format or via electronic download.
  • Subscribe free of charge to our Work911 newsletter that contains updates on new articles added to the site, and articles, tips and hints on all aspects of workplace success

Suggestion: There is a huge amount of conflict management, resolution material on this site. We suggest that you take your time and explore using the links in the top menu, and/or the drop down menus at the top.

The Conflict Library on this site contains over 1,000 articles, resources and tools to help you understand and manage conflict more effectively. To access all categories about conflict click here.


Newest Conflict Related Resources On This Site:



  • "High Conflict People" Drive Disputes at Home, School, Work

    By Randi Kreger - Some high conflict people suffer from mental disorders such as borderline personality or narcisstic personality disorder, but that may explain some of their behavior, it's not that useful if you have to deal with them. If you are a high conflict person, you might want to look at professional help to curb your conflict behavior. new (Added: 2-Jun-2015 Hits: 0

  • We Have to Talk: A Step-By-Step Checklist for Difficult Conversations | Judy Ringer

    By Judy Ringer - What you have here is a brief synopsis of best practice strategies: a checklist of action items to think about before going into the conversation; some useful concepts to practice during the conversation; and some tips and suggestions to help you stay focused and flowing in general, including possible conversation openings. new (Added: 25-May-2015 Hits: 106

  • Letting go of Assumptions Leads to Less Conflict

    By Carla Rieger - A lot of unnecessary conflict comes from the assumptions we hold, and the conclusions we draw about another person, particularly when we don't check out those conclusions and assumptions. This article teaches us about the relationship of our assumptions and conflict. new (Added: 25-May-2015 Hits: 85

  • We Have to Talk: A Step-By-Step Checklist for Difficult Conversations | Judy Ringer

    By Judy Ringer - What you have here is a brief synopsis of best practice strategies: a checklist of action items to think about before going into the conversation; some useful concepts to practice during the conversation; and some tips and suggestions to help you stay focused and flowing in general, including possible conversation openings. new (Added: 25-May-2015 Hits: 77

  • Letting Go of Blame

    By Karyn Hall - We have a tendency to blame the other person when we have a conflict with that person. Unfortunately, if we are stuck in blaming mode, we can't resolve the conflict, or even let go of it as we get overwhelmed by resentment and bad feelings. This article talks about some methods to let of of the blame. new (Added: 25-May-2015 Hits: 103

  • When Friends Fail You

    By na - Excellent piece on how to get past the hurt that happens when a friend betrays you or otherwise fails you. This is less about resolving a conflict than it is about dealing with the upset of losing a formerly good and trusted friend. new (Added: 25-May-2015 Hits: 95

  • 5 Ways To Override Your Ego and Let Things Go

    By Charlene Barry - When you are having trouble letting go of a conflict issue, it usually seems the problem is the other person. However, often that's not the case. Letting go or difficulties in doing so come from ego needs, or a feeling of being afronted. By understanding this, and committing to no longer feeding your ego, you can reduce your resentments that come from a need to enhance your ego. new (Added: 25-May-2015 Hits: 85

  • How To Let Go of Past Resentments

    By na - Excellent advice on how to let go of past resentments resulting from conflict and disappointment with another person. First, remember that the past is the past. Now let's move forward with these tips and advice. new (Added: 25-May-2015 Hits: 93

  • Letting Go of Conflict from Your Past

    By Matthew J Trujillo - Conflict that is in the past can still bedevil you if you hang on to it, leading to stress, grudges, and a lot of bad feelings that are NOT tied to your present situation. Here are some positive steps to take to let go of those past slights and hurt feelings. new (Added: 25-May-2015 Hits: 88


  • Letting Go in Emotionally Destructive Relationships

    By Leslie Vernick - Particularly when it comes to marital relationships, people encounter destructive or toxic people. Even after they separate the challenge is to move on, and let go emotionally. Here are some suggestions. new (Added: 25-May-2015 Hits: 81

About Company

Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

Privacy Policy

Our Related Sites

It Takes A Village To Teach A Child
For teachers, educational administrators and parents, but particularly for educators often in conflict with parents.

The Workplace World
Our main site with over 400 articles on life in the workplace. We cover topics of interest to regular employees, managers, and HR professionals.

Defusing Angry Customers
Hundreds of techniques, tips, advice, taken from our books on dealing with difficult customers and conflict with customers.

Philosophy

We believe in a lean, information packed user experience. We limit the use of graphics and stress quality content. We also believe in a NO HYPE environment. Our product and service descriptions are free of overblown claims, and selling.