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Newest Conflict Help Articles

Newest articles on better conflict management

Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

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All Couples Should Learn To FIght Fair. Here's How

Check out our mini-guide on how to fight fair, and stop letting badly handled conflict cause pain in your relationships. Download it NOW!

Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

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Welcome to the main page of our public service site - your free conflict help center


Welcome To The Free Conflict Help Center

Where ever people gather and interact there will be differences of opinion, conflict, disagreements, disputes and arguments. It's a normal part of human functioning. We all have a tendency to shy away from conflict or view it as a negative process. What's easy to forget is that conflict can be a negative thing, or it can be positive depending on the characteristics of the conflict, and how we manage and handle disputes and disagreements.

This public service site was built to help people improve their ability to manage conflict effectively once it starts, and to prevent unnecessary conflict and misguided conflict escalation

Features of This Conflict Site

  • Read free articles, tips and hints about managing conflict, interpersonal disagreements, and arguments written by conflict author and consultant, Robert Bacal
  • Find hundreds of free conflict management and resolution articles annotated and available on the Internet. This conflict material ranges from the abstract (models of conflict) to conflict style instruments you can take online, through to workplace violence. We've included hundreds of hints, tips and practical suggestions about how you can reduce the frequence and intensity and damage of conflict situations at home, and at work.
  • Learn: We've produced an innovative book on preventing conflict, and some shorter tools called "helpcards" that will help you with anger management, thinking through conflict strategies and getting along with other people. They pertain both to conflict, and to communication, since communication is so often implicated in conflict situations. Free previews are available for all of these learning tools, and they are available in printed format or via electronic download.
  • Subscribe free of charge to our Work911 newsletter that contains updates on new articles added to the site, and articles, tips and hints on all aspects of workplace success

Suggestion: There is a huge amount of conflict management, resolution material on this site. We suggest that you take your time and explore using the links in the top menu, and/or the drop down menus at the top.

The Conflict Library on this site contains over 1,000 articles, resources and tools to help you understand and manage conflict more effectively. To access all categories about conflict click here.


Newest Conflict Related Resources On This Site:

  • Managing Conflict With Your Boss (PDF Book Chapter

    By Davida Sharpe and Elinor Johnson - Managing Conflict with Your Boss by Davida Sharpe and Elinor Johnson is a great book on the topic. Here's a free chapter from the book in PDF format. Note: This may not display properly on some mobile devices. new (Added: 1-Dec-2014 Hits: 0




  • 10 Rules for Friendly Fighting for Couples

    By MARIE HARTWELL-WALKER, ED.D. - This author uses a slightly different terminology -- "friendly fighting" rather than fighting fair, and that's an interesting and descriptive phrase. Ten tips, well explained. new (Added: 27-Nov-2014 Hits: 10

  • You and I Equal Respect: The Formula for Fair Fighting

    By Lynne Namka - Loads of great stuff here on fair fighting, but one that stands out is towards the end -- paying attention to and observing oneself during conflict situations. Without that, you will tend to get out of control. new (Added: 27-Nov-2014 Hits: 85

  • Fighting Fair to Resolve Conflict

    By University of Texas - Ten ground rules for fighting fair rounds out this little guide for fighting fair. You'll also find a cursory discussion of what causes conflict. new (Added: 27-Nov-2014 Hits: 10

  • Fighting the Fair Way

    By University of Buffalo - Great stuff from the University of Buffalo on what to do to fight fairly. Covers "getting ready" right through to "finishing". Read it. new (Added: 27-Nov-2014 Hits: 81

  • 37 Rules to Fighting Fair

    By na - WOW. 37 rules is a lot, but many are excellent. Print it out and share with your family and friends. new (Added: 27-Nov-2014 Hits: 12

  • High conflict personality? Not so fast

    By Tammi Lenski - Excellent critique of the work of B. Eddy that suggests that labelling people as having high conflict personalities is a poor practice. I agree. new (Added: 27-Nov-2014 Hits: 60


  • Managing Your Narcissistic Boss

    By Bill Eddy - Great suggestions on how to deal with a difficult boss, and in particular one that seems to be narcissistic. new (Added: 27-Nov-2014 Hits: 9

  • How To Give A BIFF Response(SM) In Online Communication

    By Bill Eddy - Written before social media became popular but excellent tips on how to respond to conflict and attacks in written and social media text situations applying the author's BIFF model. new (Added: 27-Nov-2014 Hits: 83

About Company

Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

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