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Welcome to the main page of our public service site - your free conflict help center
Welcome To The Free Conflict Help Center
Where ever people gather and interact there will be differences of opinion, conflict, disagreements, disputes and arguments. It's a normal part of human functioning. We all have a tendency to shy away from conflict or view it as a negative process. What's easy to forget is that conflict can be a negative thing, or it can be positive depending on the characteristics of the conflict, and how we manage and handle disputes and disagreements.
This public service site was built to help people improve their ability to manage conflict effectively once it starts, and to prevent unnecessary conflict and misguided conflict escalation
Features of This Conflict Site
- Read free articles, tips and hints about managing conflict, interpersonal disagreements, and arguments written by conflict author and consultant, Robert Bacal
- Find hundreds of free conflict management and resolution articles annotated and available on the Internet. This conflict material ranges from the abstract (models of conflict) to conflict style instruments you can take online, through to workplace violence. We've included hundreds of hints, tips and practical suggestions about how you can reduce the frequence and intensity and damage of conflict situations at home, and at work.
- Learn: We've produced an innovative book on preventing conflict, and some shorter tools called "helpcards" that will help you with anger management, thinking through conflict strategies and getting along with other people. They pertain both to conflict, and to communication, since communication is so often implicated in conflict situations. Free previews are available for all of these learning tools, and they are available in printed format or via electronic download.
- Subscribe free of charge to our Work911 newsletter that contains updates on new articles added to the site, and articles, tips and hints on all aspects of workplace success
Suggestion: There is a huge amount of conflict management, resolution material on this site. We suggest that you take your time and explore using the links in the top menu, and/or the drop down menus at the top.
The Conflict Library on this site contains over 1,000 articles, resources and tools to help you understand and manage conflict more effectively. To access all categories about conflict click here.
Newest Conflict Related Resources On This Site:
Ten Multicultural Team Conflict Management TipsBy Government of Connecticut - Quick read for those looking for some tips on managing conflict in multicultural teams. new (Added: 18-Nov-2014 Hits: 0
Transforming Conflicts in Diverse CommunitiesBy Community Toolbox - SUPERB resource. Full book on cultural and multicultural issues in communities, but the principles apply in any context. new (Added: 18-Nov-2014 Hits: 0
Managing Confrontation in Multicultural TeamsBy Erin Meyer - Pretty lightweight, but short, on managing confrontations, with situations where confrontations are not acceptable within a culture. new (Added: 18-Nov-2014 Hits: 0
Cross Cultural Conflict Resolution in TeamsBy John Ford - Must read by John Ford, an overview of conflict in teams with a special focus on conflict in our cross cultural environments. new (Added: 18-Nov-2014 Hits: 0
Three Types of Conflict in Multicultural TeamsBy Jeanne M. Brett - Book excerpt from Negotiating Globally, learn the three kinds of conflict: procedural, task and interpersonal. Applies to all kinds of conflict whether cross cultural or not. You can also grab a free complete chapter from the book. new (Added: 18-Nov-2014 Hits: 0
How to solve conflicts in a multicultural workplaceBy Dorota Klop-Sowinska - Using a specific case example, author suggests steps to understand and address conflicts within a multicultural workplace. new (Added: 18-Nov-2014 Hits: 0
Letting Go of RIF-ed Off Rage: Survival Stages & Strategies for Soon-to-Be Terminated EmployeesBy Mark Gorkin - Suggestions on how to deal with your anger if you are facing a layoff or have lost your job, so you don't let your emotions poison your future. Also looks at the different stages you may pass through. new (Added: 5-Nov-2014 Hits: 70
Mindfully and Creatively De-Catastrophizing - Letting GoBy On The Mind - Some suggestions about letting go of anger and negative emotions through "De-Catastrophizing" new (Added: 5-Nov-2014 Hits: 97
How to Let Go When Someone Disappoints You With Their ChoicesBy Sharon Gibson - Seven steps to take to 'let go' of the hurt you may feel when someone - a friend, colleague, boss, or family member disappoints you. new (Added: 5-Nov-2014 Hits: 120
Let the conflict go... let it go.. LET IT GO... (for now) |By na - Simple advice on letting go of conflict that hasn't been resolved. After all you still have to get on with your life, and not let anger poison you. Contains some self-reflection questions and a group exercise. new (Added: 5-Nov-2014 Hits: 84
Letting go of unresolved conflict and your anger about itBy Tammy Lenski - Some simple suggestions about how to let go of conflict that is still unresolved, and your anger. Sometimes conflicts can't be resolved, and the effects can linger. new (Added: 5-Nov-2014 Hits: 93
Three Conflict Self-Assessment ToolsBy Cinnie Noble - Three downloadable self-assessment instruments you can download in Word format and complete on your own: CONFLICT INTELLIGENCE SELF-ASSESSMENT, CONFLICT MANAGEMENT COACHING READINESS INDEX, and CONFLICT RESILIENCE QUOTIENT new (Added: 5-Nov-2014 Hits: 137
Self-Assessment of Your Conflict Management - Are You Assertive?By Colangelo - Thirty five item self assessment of the degree to which you are assertive in dealing with conflict, along with interpreting your results instructions. On the same page are some other interesting tools to learn about how you handle various aspects of conflict. new (Added: 5-Nov-2014 Hits: 115