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Author and conflict management consultant Robert Bacal helps you develop your conflict management and resolution skills
Develop your conflict management, resolution and communication skills from these free articles



  Build Conflict resolution and communication skills  

Conflict and Communication Related Articles by Robert Bacal Page 1

Robert Bacal has written numerous books and articles on conflict, and related topics such as communication and defusing hostile and difficult people. On these pages, you will find links to his articles and book chapters to help you improve your ability to understand and deal with conflict at home and at work. New material is added regularly so be sure to sign up for our free newsletter so you'll be notified of new material

This page contains articles related specifically to conflict and communication. There are a number of pages to this section, and a wide range of subject matter related to conflict management, conflict prevention, and communication as it relates to conflict.

To return to the entire listing of Bacal's articles click here.


Using The CARP Model To Manage Conflict Constructively

This three part article maps out four steps to follow in dealing with interpersonal conflict at work or at home. Following the model will help you reduce the emotions attached to the conflict, and help you move to solving the conflict quickly and constructively. View


Applying Bacal's Law Of Meaningless Utterances

How can you tell if something someone says means what it sounds like, is really meaningless or has a nasty hidden agenda behind it? Check out this article on meaningless utterances. View


Defusing Hostile People - Part 1

Want to improve your ability to defuse and deal with angry, difficult and hostile people? Read this - Part I View


Defusing Hostile People - Part 2

Want to improve your ability to defuse and deal with angry, difficult and hostile people? Read this - Part II , View


Internal Communication Strategies - The Neglected Strategic Element 

Most people don't think about the relationship between corporate communication within the organization and conflict. The truth is that poor internal communication results in employees and managers that tend to pull in different directions. When goals and functions are confused, conflict results. View


Communicating With Your Boss - Getting Heard

There are ways to communicate with "the boss" that create good working relationships, and those that tend to create conflict. Learn to talk to "get the ear of your boss", get heard, and build relationships that run smoother. View


Stop Letting Conflict Control YOU
Learn to manage conflict by "using your head", rather than your heart. Find out about pro's and con's of different conflict methods. Click here to preview Using Your Head to Manage Conflict Helpcard.

Improving Communication By Eliminating Insinuation

You may not "mean" to do it, but it's easy to insinuate about another person. Insinuation lives "below the surface" of what is said, and if you want to reduce conflict in your life, you need to learn to eliminate it completely. View



 
An Innovative Approach To Conflict!
 
Conflict Prevention In The Workplace - Using Cooperative Communication is one of the few books that explains how to prevent conflict rather than manage it. Learn how to modify what and how you communicate to reduce unnecessary personality conflicts. Available in print or electronic format you can preview or get more information by clicking here.
 
Learn To Use Your Head When Dealing With Conflict
 

The choices you make when involved in conflict determine whether good comes from it or bad. Using Your Head to Manage Conflict Helpcard explains your various conflict management options, and when to use each one.

Stop reacting and start thinking and making the right conflict management decisions.

Click here for more information and a free preview of this conflict management card.


 

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