Summary: A short but insiteful article that explains
reframing as a technique to gain clarity, and keep
your cool during conflicts and arguments.
Reframing is looking at the situation with a new
set of eyes. Its asking your self if you have a clear
picture of the situation and of what is happening
around you.
Many people get so caught up in a situation that
they take on the other persons issues as their own.
When you can remain calm, take a step back, you can
ask your self, am I seeing this issue clearly or can
I look at it differently?
For example, ask:
Is this person really angry at me?
Are they hurting and scared?
Do I have all of the facts?
Have I missed something that is important to them?
What might be the real issue hear?
Do I really want to hand my power over to them by
reacting?
It’s asking:
How do I want to be in this situation?
How would I want to be treated it the situation were
reversed?
Quite often people will react to a situation and
fly off the handle instead of respond to it. In most
cases, people have stated that they regret later when
they flip out instead of finding out why the other
perosn was upset. When you are able to reframe, it
can help you to respond to situations and command
control and confidence in your own life. And that
is truly what matters.
If you react to something that someone else has done
or said, you get hook into the other persons stuff.
When you start to match their attitude and sling
at them insult for insult, you will lose at getting
what you need and any chance at helping the other
person calm down and discovering what it is they really
need.
Ironically, most people are not mad at the person
that they are yelling at and if we yell back, it will
be difficult to find out what the real issue is.
In a response, you hear what the other person is
saying without interrupting. It is important not to
cut them off, as that would add fuel to the fire.
Most people just want to be heard and they are used
to dealing with uncooperative people.
You will win them over just by remaining calm and
showing them that you heard them. This is when empathy
can be very empowering. You will be the one in control
and staying in your own power, which is a whole lot
better than being a puppet on a string at the control
of anyone who gets upset around you.
All the Best!
Maria Boomhower
The Master Communicator
To sign up for a free report on "The 7 Secrets to
Communication Mastery" go to: http://www.falconfreedom.com.
To read past newsletter articles go to: Master
Communicator Blog
P.S. If you like what you're reading in this
newsletter, you'll love the book, "Perceptions,
How to discover what you are really seeing and how
it affects your belief system." It's an interactive
manual that takes you through the steps to help you
overcome challenges in communicating and connecting
with others. Perceptions-Understanding
What you are Really Seeing.
Conflict
Prevention In The Workplace - Using Cooperative Communication
is one of the few books that explains how to prevent
conflict rather than manage it. Learn how to modify
what and how you communicate to reduce unnecessary personality
conflicts. Available in print or electronic format you
can preview or get more information by clicking
here.
Learn
To Use Your Head When Dealing With Conflict
The
choices you make when involved in conflict determine
whether good comes from it or bad. Using Your Head
to Manage Conflict Helpcard explains your various
conflict management options, and when to use each
one.
Stop
reacting and start thinking and making the right conflict
management decisions.