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  • What if You're Right in Conflict

     By Maria Boomhower - I'm sure while arguing with someone you have said to yourself "I'm right. The other person is wrong!". What do you do if you are truly right when arguing with someone? If you're like most people in this situtation, you would try to tell them that you are right. By forcing your reason on someone else you will keep arguing. You must understand perception to solve this problem. (Added: 12-Jun-2007 Hits: 318 Rating: 0 Votes: 0)

  • I-Messages and You-Messages in De-escalating Conflict

     By Heidi Burgess - One of the easiest ways to defuse an interpersonal conflict is to avoid accusatory or escalatory language. One way to do this is by using statements about yourself and your feelings (called "I-messages" because they start with "I feel" or "I felt"), instead of "you-messages," which start with an accusation, such as, "You did this (bad thing)," or, "You are (another bad thing)." (Added: 15-Dec-2006 Hits: 353 Rating: 0 Votes: 0)

  • Frames, Framing, and Reframing, and Conflict Skill

     By Sanda Kaufman - How you perceive the other person and the issues, and conflict, determines your ability to manage and resolve conflict. Framing (and reframing) is a technique to help you mentally shift yourself into a set of more constructive perceptions about the conflict. (Added: 15-Dec-2006 Hits: 412 Rating: 0 Votes: 0)

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