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Conflict911 - Your free guide to conflict management: Conflict and Language

Articles:

• Inflammatory Statements, Language and Conflict

  By na - Sometimes communication can make matters worse rather than better. When communication is threatening, hostile, or inflammatory it can do more to escalate a conflict than it can to defuse it. (Added: 25-Sep-2006 Hits: 825 Rating: 0 Votes: 0)

• Interpersonal Communication and Conflict

  By Jennifer Akin - Outstanding article that goes beyond superficial wisdom about the relationship of how we communicate interpersonally and the conflicts we create or experience. (Added: 25-Sep-2006 Hits: 1168 Rating: 0 Votes: 0)

• Interpersonal Conflict and Effective Communication

  By Donna Bellafiore - Practically oriented help with techniques, tips and hints to help you consider how your language can be used to defuse interpersonal conflict, prevent it, or deal with it more effectively. (Added: 25-Sep-2006 Hits: 628 Rating: 0 Votes: 0)

• Escalation-Limiting Language

  By Jennifer Akin - A wrong word or misconceived message during a conflict is like gasoline on a fire. Inflammatory language is one of the most common causes of conflict escalation. Avoiding the escalation of arguments requires awareness and self-control. (Added: 3-Apr-2006 Hits: 682 Rating: 0 Votes: 0)

• Minimising Conflict With Effective Communication (Expert team building advice)

  By Lee Hopkins - There's an intimate link between how you communicate and the conflicts you create or become a party to. Good communicators tend to experience less conflict in their lives. This articles maps out some communication related sources of conflict, particularly in team settings. (Added: 17-Mar-2006 Hits: 604 Rating: 0 Votes: 0)

• Interpersonal Communication and Conflict

  By Jennifer Akin - The conflict resolution field specializes in helping people communicate more effectively and avoid some of the pitfalls listed above. Two of the most common techniques taught are active listening, or empathic listening, and the use of "I-messages" instead of "you-messages." Both of these focus on trying to communicate without placing blame and really trying to hear and understand what the other person is saying. When people are in conflict, making the extra effort to improve communication between the disputants is often helpful in reducing the intensity of the conflict, even if the conflict cannot be that easily resolved. (Added: 19-Dec-2005 Hits: 674 Rating: 0 Votes: 0)