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Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

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Top : Conflict and Language:

There is a strong relationships between the language we use and conflicts we cause, and escalate. Learning to use language more effectively is a critical skill to reducing unnecessary conflict, and managing conflict effectively.


  • Minimising Conflict With Effective Communication (Expert team building advice)

    By Lee Hopkins - There's an intimate link between how you communicate and the conflicts you create or become a party to. Good communicators tend to experience less conflict in their lives. This articles maps out some communication related sources of conflict, particularly in team settings. (Added: 17-Mar-2006 Hits: 1809 )
  • Minimising Conflict With Effective Communication

    By Lee Hopkins - How we communicate increases or decreases conflict with those around us. Here are some suggestions about how to use communication to reduce conflict in your life. (Added: 8-Oct-2005 Hits: 1401 )
  • Inflammatory Statements

    By na - Inflammatory statements and personal attacks are two of the most common causes of conflict escalation. When people attack other people verbally, those attacked are likely to get especially defensive or angry-much more than they would have had their opponents kept their statements impersonal and focused on the problem. For example, when people are told they, personally, are at fault for a particular situation, or that they are evil or stupid for believing something or advocating a particular action, the person attacked is likely to respond in a very negative way. (Added: 26-Nov-2004 Hits: 1186 )
  • I Didn't Mean it That Way And Conflict

    By Cinnie Noble - It seems statements that go like, "I didn't mean it that way" are ones we use when something we said or how we said it is misinterpreted by another person and offends her or him. Or, it may be a gesture that is misread. In either case, as a consequence of the other person's reaction to us and the realization that our words or actions are perceived in a way that is not intended, we attempt to defend ourselves and explain what we meant. This is when we may utter phrases like, "I didn't mean it that way" (Added: 11-Mar-2014 Hits: 533 )
  • Interpersonal Conflict and Effective Communication

    By Donna Bellafiore - Practically oriented help with techniques, tips and hints to help you consider how your language can be used to defuse interpersonal conflict, prevent it, or deal with it more effectively. (Added: 25-Sep-2006 Hits: 1793 )
  • Interpersonal Communication and Conflict

    By Jennifer Akin - Outstanding article that goes beyond superficial wisdom about the relationship of how we communicate interpersonally and the conflicts we create or experience. (Added: 25-Sep-2006 Hits: 2481 )
  • Inflammatory Statements, Language and Conflict

    By na - Sometimes communication can make matters worse rather than better. When communication is threatening, hostile, or inflammatory it can do more to escalate a conflict than it can to defuse it. (Added: 25-Sep-2006 Hits: 2381 )

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Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

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