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Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

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Improving Conflict and Communication Skills

Newest Conflict Help Articles

Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

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All Couples Should Learn To FIght Fair. Here's How

Check out our mini-guide on how to fight fair, and stop letting badly handled conflict cause pain in your relationships. Download it NOW!

 

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Now you can search this site on conflict but also our other sites on management, communication, planning, and lots more.

How to manage a difficult boss



Negotiation - Bonner's Lemon Law

This clip is a memorable lesson in negotiation and communication. See how
asking the right questions can be so powerful that each party can get what
they need, without compromise.

Original description:

Shows how at least 26 people can be satisfied in a two party negotiation!

This is based on the orange story which is based on Mary Parker Follett. Some authors reference Pareto's optimum chart, while Moore borrows the idea without attribution. I have not yet found an original citation for Pareto being involved in this issue. However, the discussion question is whether this is a demonstration, simulation, game or just a lecture with visual aids? Is it the best way to teach this lesson?

Class simulation often fail to reveal underlying interests and creative solutions. This may be a manifestation of the business experience of participants. Repeating simulations that fail in this way may not teach students to ask probing questions as much as this exercise.

 



 

About Company

Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

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It Takes A Village To Teach A Child
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Our main site with over 400 articles on life in the workplace. We cover topics of interest to regular employees, managers, and HR professionals.

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Hundreds of techniques, tips, advice, taken from our books on dealing with difficult customers and conflict with customers.

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