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Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

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Improving Conflict and Communication Skills

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Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

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All Couples Should Learn To FIght Fair. Here's How

Check out our mini-guide on how to fight fair, and stop letting badly handled conflict cause pain in your relationships. Download it NOW!

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Learn to deal with conflict more effectively, communicate with your boss, and reduce everyday conflict

Conflict and Communication Related Articles by Robert Bacal Page 4

On this page you will find hints and tips to help you understand the difference between conflict prevention and avoidance, using positive language to reduce conflict, and related conflict/communication issues.

This page contains articles related specifically to conflict and communication.

The Difference Between Conflict Prevention & Conflict Avoidance

Avoiding conflict is often a bad course of action but preventing unecessary conflict is quite different. Learn about the important differences between the two.

Using Positive Language To Change The Way People See You

The language you use often determines whether others see you as positive or negative, optimistic or a dark black cloud. Learn how to use positive language in speaking and writing.

Getting Heard By Your Boss

There are ways to communicate with "the boss" that create good working relationships, and those that tend to create conflict. Learn to talk to "get the ear of your boss", get heard, and build relationships that run smoother.

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Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

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Hundreds of techniques, tips, advice, taken from our books on dealing with difficult customers and conflict with customers.

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