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Articles:

• Managers must understand three resolution methods - Phoenix Business Journal:

  By na - In resolving conflict, no single approach works every time. This is what makes resolution so incredibly challenging. Whenever a particular workplace conflict occurs, the method of resolution chosen usually demonstrates the manager's ability to govern the environment. If the correct method is chosen, the outcome is generally positive: increased trust, communication, productivity and other benefits that come naturally with successful conflict resolution. (Added: 21-Sep-2009 Hits: 933 Rating: 0 Votes: 0)

• Surviving a high-maintenance employee

  By Bob Rosner - Here's some advice for managers on how to deal with a high performing employee who also happens to be a pain in the butt. (Added: 2-Oct-2006 Hits: 775 Rating: 0 Votes: 0)

• Five Habits of Highly Effective Conflict Resolvers (Expert Work Conflict Advice)

  By Dina Beach Lynch - Learn and apply these five highly effective habits of really excellent conflict resolvers, following along the Steven Covey theme about highly effective people. Particularly relevant to managers, supervisors and workplace conflict. (Added: 17-Mar-2006 Hits: 1496 Rating: 0 Votes: 0)

• Workplace Conflict Resolution: People Management Tips

  By Susan M. Heathfield - Organization leaders are responsible for creating a work environment that enables people to thrive. If turf wars, disagreements and differences of opinion escalate into interpersonal conflict, you must intervene immediately. Not intervening is not an option if you value your organization and your positive culture. (Added: 3-Feb-2006 Hits: 1467 Rating: 0 Votes: 0)

• Extending The Olive Branch: Conflict Resolution Training Helps

  By Kathryn Tyler - Conflict resolution programs can defuse problems before they escalate to strikes or lawsuits, as well as improve employee morale, increase productivity, decrease absenteeism and lower turnover, proponents say. (Added: 3-Feb-2006 Hits: 549 Rating: 0 Votes: 0)

• Managing Conflict in a Female Dominated Workplace

  By Tracy Douglas - For a long time, women's greatest challenge in the workplace was trying to break through the 'glass ceiling' and be treated equal to their male counterparts. While many would argue that a glass ceiling still exists, women have made tremendous strides in the past two decades. There are more women with full-time jobs than there were 20 years ago and more women than ever hold positions of power and influence in their places of work. However, having more women in the workplace can create new challenges. (Added: 3-Feb-2006 Hits: 653 Rating: 0 Votes: 0)

• Alternative Dispute Resolution
• Boss and Conflict With Managers
• Bullying
• Coaching
• Conflict In Teams And Groups