Conflict Options

Search Our Sites

Not only can you search for conflict resources on this site, but you can search our other sites on management, communication, planning and more.

 

Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

Learn More...

All Couples Should Learn To FIght Fair. Here's How

Check out our mini-guide on how to fight fair, and stop letting badly handled conflict cause pain in your relationships. Download it NOW!

Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

Available In

Kindle

Print

PDF

Need Exercises And Learning Activities To Teach Conflict Skills?

Check out our free collection of group and training activities. Click here.

Top : Difficult People


 

Conflict Advice and Readings In This Section

  • The Five Causes of Employee Negativity

    By Susan M. Heathfield - The typical workplace has its ups and downs in terms of employee negativity. Many workplaces are trying to be employee oriented. But, even the most employee oriented workplace can shudder under the weight of negative thinking. When employers understand the causes of employee negativity and put in place measures to prevent employee negativity, negativity fails to gain a foothold in the work environment. Learn the five key causes of employee negativity. (Added: 3-Apr-2006 Hits: 1837 )
  • Dealing with Difficult People -- Go Ahead, Rain on My Parade

    By Althea DeBrule - Interpersonal conflict is like a rain shower--a small local burst of rain that lasts a short time. Rain showers are usually of light to moderate intensity and likely to start and stop suddenly. You can predict when they occur by the rapid change in the sky's appearance as they approach. The same is true of most interpersonal conflict--those small micro-bursts of anger or disagreement that seem to flare up quickly and cease just as suddenly. (Added: 8-Oct-2005 Hits: 1232 )
  • Live With Heart - Handling Difficult People

    By Amy Frost - It's quite clear that if you treat people like idiots, they will behave like idiots. Jerome Bruner What defines a difficult person? One definition -- Someone who makes it a challenge to accomplish your goals or who makes it hard to just keep moving with enjoyment. You cannot change difficult people but you can control your responses to them and learn skills to cope in a healthy ways. Effective listening is one important key to defusing and not "creating" difficult people and situations. Paraphrasing, perception checking and silence can all be used to enhance connection. (Added: 28-May-2003 Hits: 593 )
  • Techniques for dealing with difficult people

    By John Baker - Short. During this period of difficult economic times, emotions run high when dealing with sensitive issues. Below are nine points to consider when dealing with people about these issues. These points are routinely used by mediators during financial mediation sessions. (Added: 28-May-2003 Hits: 706 )
  • Dealing With A Difficult Colleague

    By Robert Bacal - Most people use the term personality conflict to describe this situation. I don't like that term because it implies that the problem is largely unfixable since it is unlikely that either you or the other person is going to change their personalities. To get anything constructive out of this you are going to have to get down to specific behaviours, not personalities. (Added: 17-Oct-2000 Hits: 514 )
  • We Have to Talk: A Step-By-Step Checklist for Difficult Conversations | Judy Ringer

    By Judy Ringer - What you have here is a brief synopsis of best practice strategies: a checklist of action items to think about before going into the conversation; some useful concepts to practice during the conversation; and some tips and suggestions to help you stay focused and flowing in general, including possible conversation openings. (Added: 25-May-2015 Hits: 499 )
  • How To Deal With Difficult People Part 3 - The Passive Aggressive (Expert Practical Advice)

    By Dr. Tony Fiore - Passive aggressive people are among the most difficult people to deal with because you can't get them to admit they are angry or feeling hostile. Passive aggressive behavior is exceedingly manipulative and also very common in our society. Here are some ideas about how to deal with passive aggressive people more effectively. (Added: 27-Sep-2006 Hits: 7330 )
  • Dealing with Difficult People

    By Mike Moore - A short piece that explains the negative effects toxic or difficult people have on us, and contains a brief section on basic techniques to use with toxic people. (Added: 12-Jul-2004 Hits: 1185 )
  • ADHD and Relationships: Communication is the Key

    By Dr. Ron Weinstein and Marlynn Block, M.A. - Unlike a "non-AD/HD" brain, which runs on batteries, the brain of an adult with AD/HD is like a wind-up watch that requires winding periodically throughout the day. The non-stop circulation of thoughts and ideas in the brain of a person with AD/HD provides stimulation and is a wonderful source of creativity, but it often creates difficulties with communication. (Added: 28-Feb-2006 Hits: 765 )
  • Dealing with Difficult People: 27 Secrets and Strategies You Can Apply Today

    By Colleen Kettenhofen - Everyone encounters difficult people, and experiences the frustrations of interacting with them. But frustration, and the outcomes of conversations with difficult people is at least partially under YOUR control. By learning and applying various difficult and annoying people tips and strategies you can make your life easier, and have less problems. pop (Added: 27-Sep-2006 Hits: 9129 )
  • How to Deal With Difficult People The Bully (Expert Practical Advice)

    By Dr. Tony Fiore - Bullying at any age is a serious issue for those being targeted by the bully. However, if you are a target, you don't need to feel helpless. While you may not be able to eliminate the problems associates with working with a bully, your own behavior and strategies can make a difference. Here's some ideas on how to handle the bully. (Added: 27-Sep-2006 Hits: 4723 )
  • Assertiveness

    By n a - Learn how being assertive can help you manage relationships with difficult people. If you constantly deal with an aggressive person, learn how assertiveness can tone done the ugly behaviours. (Added: 16-Feb-2006 Hits: 913 )
  • How to Deal With a Negative Coworker: Negativity Matters

    By Susan M. Heathfield - Some people exude negativity. They don't like their jobs or they don't like their company. Their bosses are always jerks and they are always treated unfairly. The company is always going down the tube and customers are worthless. You know these negative Neds and Nellies - every organization has some - and you can best address their impact on you via avoidance. (Added: 3-Apr-2006 Hits: 1383 )
  • Dealing with Difficult Behavior

    By John Ford - Conflict is inevitable in the workplace. However, that does not mean that we cannot work to prevent unproductive behavior that leads to conflict. Although it is easy to label people as difficult, the real focus should always be on the actual behavior. Dealing effectively with difficult behavior is a skill that can nip conflict in the bud. (Added: 12-Aug-2005 Hits: 1381 )

Related Conflict and Communication Topics

 

| Library Home Page |
Pages Updated On: 14-Sep-2016 - 12:55:03


About Company

Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

Privacy Policy

Our Related Sites

It Takes A Village To Teach A Child
For teachers, educational administrators and parents, but particularly for educators often in conflict with parents.

The Workplace World
Our main site with over 400 articles on life in the workplace. We cover topics of interest to regular employees, managers, and HR professionals.

Defusing Angry Customers
Hundreds of techniques, tips, advice, taken from our books on dealing with difficult customers and conflict with customers.

Philosophy

We believe in a lean, information packed user experience. We limit the use of graphics and stress quality content. We also believe in a NO HYPE environment. Our product and service descriptions are free of overblown claims, and selling.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
    ceo@work911.com
  • Address:
    722 St. Isidore Rd.
    Casselman, Ontario, Canada
  • K0A 1M0