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Stop Harming Your Relationship With Your "Big Mouth"

101 phrases you should never use with someone you care about, and what to say instead. Click the image to learn more from the Amazon page.

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Improving Conflict and Communication Skills

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Learn To CUT DOWN Conflicts At Work

Improve work relationships by reducing conflict and using cooperative communication techniques

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Top : Conflict Quizzes and Assessments:

Here you'll find online tools (free) that can be used to identify your conflict management styles, organizational health, and other related quizzes and assessments.


  • Conflict Resolution Questionnaire

    By University of Arizona - Identify your preferred style of conflict resolution. Keep in mind that most of us use different styles for different situations. (Added: 27-Apr-2015 Hits: 6293 )
  • Organizational Conflict Management Check Up

    By John Ford - John Ford provides a quick way to check out the health of your organization in terms of the climate for managing conflict. A short checklist/quiz. (Added: 12-Aug-2005 Hits: 2324 )
  • Three Conflict Self-Assessment Tools

    By Cinnie Noble - Three downloadable self-assessment instruments you can download in Word format and complete on your own: CONFLICT INTELLIGENCE SELF-ASSESSMENT, CONFLICT MANAGEMENT COACHING READINESS INDEX, and CONFLICT RESILIENCE QUOTIENT (Added: 5-Nov-2014 Hits: 3181 )
  • Checklists for Intermediaries in Workplace Conflict

    By na - Here's a checklist designed for people who are intervening as a third party to address workplace conflict. Suitable for HR professionals, counsellors, managers and supervisors. (Added: 20-Jul-2007 Hits: 3700 )
  • Conflict Styles Assessment

    By Institute of Peace - Your conflict style represents your inclination, or natural tendency, when faced with a situation of conflict. Knowing the five main conflict styles can help you understand the choices you have for managing conflict. And knowing your own conflict style can help you identify how you might want to approach conflict differently; how you might better manage it, depending on the nature of your relationship with the person with whom you are conflict. Find Out Your Conflict Style: Take the Conflict Styles Assessment (Added: 27-Apr-2015 Hits: 4031 )
  • Situational Conflict Styles Assessment Exercise

    By University of Wisconsin - Excellent assessment instrument that can be used in groups, or on your own. Contains the questions, plus scoring and interpretation manual. (Added: 16-Jul-2014 Hits: 2681 )
  • Self-Assessment: What's Your Conflict Management Style?

    By Stephen McShane - Brief 15 item conflict management self assessment, but be aware that it's probably not as accurate as one might like, and that your style will often vary depending on who you are in conflict with. (Added: 5-Nov-2014 Hits: 6420 )

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Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers.

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